Customer Service Sales

Erica Richardson

csr sp agent

Riverton, UT

******************@*****.*** - 801-***-****

WORK EXPERIENCE

csr sp agent

Convergys Directv - Murray, UT - May 2013 to October 2013

Responsibilities

provided amazing customer service skills over the phone

provided fast efficient service with every call

Accomplishments

up trained to a sp tech agent

proved i was an amazing agent and that i could learn all there was to learn

Skills Used

sympathized and built a relationship with every customer

Customer Service

Walmart - Riverton, UT - August 2012 to November 2012

trained for the cashier position and got to learn a lot with life skills as well

August 2012 until November 2012

Server / Bartender

Olive Garden - South Jordan, UT - June 2011 to June 2012

Responsibilities

To provide amazing customer service to all customers

To ensure top quality and best service for the food industry

Accomplishments

Worked as a cook to prepare me for food knowledge for server position

food expo for fast dining experience

Skills Used

amazing customer service skills

Health Aide

Grand Teton home and health care - Idaho Falls, ID - December 2010 to June 2011

Responsibilities

Provided in home health care for our valued clients

performed skills necessary for the clients to motivate them to grow and learn on a daily basis

performed daily duties for clients and had essential skills for the daily job

made this job fun and made them feel comfortable

Skills Used

enjoy the time i spent with each individual and learned how to help one grow mentally and physically

Server

Metropolitan Restaurant - Salt Lake City, UT - May 2009 to December 2010

for all customers and employees

• learned different types of wine/completed 6 months training class

• learned how to pair food with wines 7 course meals

• learned how to provide amazing customer service to all customers

January 2008 may 2009

Sales Representative / Customer Service

basic research - Salt Lake City, UT - May 2009 to December 2010

Responsibilities

Performed amazing quality customer service

top sales agent on my team

Maintained amazing stats as a sales agent

Accomplishments

top sales agent on my team

Skills Used

Maintained amazing stats as a sales agent

EDUCATION

Riverton high school - Riverton, UT

1999 to 2002

life and voice

Riverton High school

SKILLS

I have a lot of work experience. I work very well with other people/Employees. I love learning new things on

a daily basis, I will work very hard every day to achieve and succeed. I have and will work very hard to raise

the standards at anything that is asked of me. I am a very kind person. I am very smart . I believe I have great

quality's that draw people into being around me. I always stand up for my quality of life and voice this to others

as well, I can motivate anybody to be better. I realize things that I can improve or realize what I am going

through and can always reach to improve myself. I am a very simple person, I work well under pressure,very

cal and collective. I am a very successful person and would love to pursue a job with your company

Contact this candidate