Customer Service Medical

LATOYA SMITH

*** ****** **** **** **

Atlanta, GA 30318

404-***-****

******.*.*******@*****.***

EXPERIENCE

**/**-**/** ********* House Eustis, FL

Caregiver

• Assisted residents with daily living activities

• Charted and reported patient information

• Passed medication and provided safe and quality

care

04/12-07/12 Afni Inc. Leesburg, FL

Customer Service Sales Associate

• Received incoming calls

• Managed existing and new customer accounts to

provide television, phone and internet service

• Provided customer service also offering new

products

09/06-01/08 Ruleme Center Eustis, FL

Certified Nursing Assistant

• Provided patient care, routine vitals and assessed

individual medical needs

• Charted patient information

• Reported to nursing staff and floor team

EDUCATION

09/13-11/13 New Hope Enterprises Inc. Atlanta, GA

Microsoft Office Specialist

• Microsoft Office Word 2010 Certification

07/12-08-12 Florida Medical Prep Tavares, FL

• CNA Skills Completion/CPR

04/02-10/02 Turner Job Corps Center Albany, GA

• Health Occupations/Basic Technology Training

• General Education Diploma

SKILLS

• Written, and verbal communication skills

• Experience with Microsoft applications and data

entry

• Knowledge of basic medical terminology and patient

care

• Detail oriented, honest, reliable and patient

Contact this candidate