Customer Service Sales

Tameka L. Brown

**** ****** **** **. 731-***-****

Ripley, TN. 38063

*********@*****.***

Career Objective

Seeking a full-time Customer Service/Helpdesk position within an organization that will

provide opportunity for career advancement.

Qualifications

Hard Skills:

Microsoft Desktop Operating Systems

• Installation, configuration, and management for standalone and network client

computers

Microsoft Network Operating Systems

Installation, configuration, and management of network servers; client-server network

administration, infrastructure administration, directory technologies

Linux Operating Systems

UNIX environments; directories, file, user account, and device management

Linux System Administration

Setup, configuration, maintenance, security, and troubleshooting Linux servers

WAN Technology

Application of Wide Area Networks; router configuration

Network Systems

Networking and internetworking service integration, system management and

protocols

Soft Skills:

Excellent Communication Skills

Optimistic, Creative

Listens Well, Loyal

Exciting, Helpful, Caring

Great Team Player

Sensitive to others

Expressive

Inspirational

Work Experience

2007-2012 Sales Associate/Cashier Wal-Mart

Nashville, TN

Provided a friendly environment, which includes greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of customer

service

Assisted in floor moves, merchandising, display maintenance, and housekeeping

Aided customers in locating merchandise

Assisted in processing and replenishing merchandise and monitoring floor

stock

Maintained orderly appearance of register area and supplies stocked

Accurately and efficiently ring on registers and accurately maintain all cash and

media at the registers

Entered all media from register into the tally program

Assisted in ringing up sales at registers and/or bagging merchandise

2003-2006 Guest Service Representative StudioPlus Nashville,

TN

Registered and assign guests to hotel rooms

Established method of payment and verify credit

Made and confirmed reservations

Computed bills, collect payments, and make change for guests

Performed bookkeeping activities, such as balancing accounts and conducting

audits

Ensured overall guest satisfaction

Education

2011-2013 ITT Technical Institute Cordova, TN

Associates Degree, Computer Networking Systems

Certificates/Awards

Highest Academic Honors

GPA: 4.0

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