Customer Service Sales
Resume:
Nathan N Hayes
Niceville, FL 32547
OBJECTIVE
Results driven and versatile customer service specialist, with compressive
knowledge to support a variety of undertakings; displaying determination in all
endeavors with attention to detail with optimal end results. Strong ability to
anticipate and proactively address customer needs for high levels of customer
satisfaction.
PROFILE AND SKILLS
I am a self driven and highly motivated professional with over five (5) years
experience in customer service, as well as project management, operations and
sales. I have a proven track record of enhancing the customer experience and
improving retention through knowledge.
EDUCATION
•Lapeer West Senior High
Lapeer, Michigan 48446 (Graduated with a 2.8 GPA)
WORK HISTORY
America's Walk In Tubs (March 2009 present)
•Determined annual unit and gross profit plans by implementing marketing
strategies; analyzing trends and results.
•Maintained sales volume, product mix, and selling price by keeping current
with supply and demand, changing trends, economic indicators, and
competitors.
Established and adjusts selling prices by monitoring costs, competition, and supply
and demand.
Taste of India (February 2012 July 2012)
•Maintained composure in perfecting a quality product for our customers in a high
volume restaurant.
•Made sure food preparation was done before, during, and after hours to stay true to
our "always fresh" slogan.
KFC (August 2005 September 2009)
•Improved cash drawer accuracy by limiting staff access and promoting staff
accountability.
•Encouraged staff members to excell in customer service by producing a quality
product in a fast and efficent manner.
•Accounted for any and all food cost throughout the day.
•Established and developed key relationships with our vendors.
Technical Skills
•Very fluent with any and all Microsoft progams: word, excel, power point, etc.)
•Can type a minimum of fifty (50) wpm.
•Mastered daily use of Quick Books.
References upon Request
Contact this candidate