Medical Customer Service
Resume:
Heather Lynn Cropley
Glendale AZ 85304
December 9,2013
Dear: Laboratory Director
Enclosed, please find my resume for your review. I am applying for the Medical Laboratory Technician
position. I am a graduate of Arkansas State University Beebe with an Associate's degree in Medical
Laboratory Technology and plan to continue my education to a Bachelors degree. I believe I would be
able to contribute to your labs goals and would welcome the opportunity to learn from your laboratory's
operation.
I feel I'm an individual who is dependable, motivated, dedicated and personable. My experience ensures
that I am an individual who knows how to accomplish tasks and work in a team dynamic. In my current
job, I am a Medical Laboratory Technician working as a generalist with experience in chemistry, Blood
bank, Hematology, Micro, and other laboratory disciplines.
I would appreciate the opportunity to be considered a candidate for your position. If you have any
questions or would like more information please feel free to contact me at your convenience. Thank you
for your consideration.
Respectfully,
Heather L Cropley, MLT ASCP
*************@*****.***
Enclosure: Resume
Heather Lynn Cropley
11640 N 51st Ave #207
Glendale AZ 85304
Work History
1. Medical Laboratory Technician
Baptist Health Medical Center
June 2011-Present
Heber Springs, AR 72143
Phone: 501-***-****
Generalist: Hematology, Chemistry, Blood bank, Micro, and Urinalysis
Skilled in phlebotomy and specimen processing
Quality Control experience on Vitros 5,1, Siemens Centaur CP, Siemens CA 1500, DXH, HMX,
Act Diff 2, Blood Bank Gel and tube method, and the Vitek Compact in Micro.
Chemistry maintenance and calibrations on Vitros 5,1, and Siemens Centaur CP.
Reviewing monthly critical results to ensure the result was called within ten minutes and total
time from ordering to resulting is below 60 minutes.
Proper specimen collection, location, and labeling.
Processing, reviewing, and reporting of test results.
Micro culture set ups: urine, wounds, body fluids, sputum, throat, blood cultures, and misc
sources.
Perform phlebotomy and testing on oncology patients on Thursdays.
Use of Sunquest LIS and EPIC hospital system.
2. Certified Nursing Assistant
Oakdale Nursing Home
July 2007-August 2012
Judsonia, AR 72081
Phone: 501-***-****
Assist patient in hygiene, dressing, walking, and eating.
Clean rooms, work area, and changing linen
Collect specimens from patients
Follow dental or medical office procedures
Instruct patients in methods to improve functional activities
Prepare patients for test, therapy or treatments
Set up patient care equipment
Take vital signs
Work with patients with mental disabilities and illness
Heather Lynn Cropley
11640 N 51st Ave #207
Glendale AZ 85304
3. Walmart
January 2007-July 2007
Part time during high school
• Cashier
• Customer service: Money grams, refunds, and cashing checks
• Stocking
• Clean of work area
Education
Arkansas State University Beebe
AAS Medical Laboratory Technology
Graduation date: May 7th 2011
ASCP certified: August 2011
Rose Bud High school
Graduated May 2007
HOSA: Health Occupation Students of America
Quitman High School
August 2005-May 2007
Currently enrolling into University of Cincinnati for Bachelors Degree in Medical Technology
References
Mike Clegg MT ASCP
Coworker/Mentor at Baptist Health Medical Center
Phone: 501-***-****
Sherry Lewis ER RN
Coworker at Baptist Health Medical Center
Heather Lynn Cropley
11640 N 51st Ave #207
Glendale AZ 85304
Mrs. Barbara Couron MT ASCP
Coworker/friend at Baptist Health Medical Center
Phone: 501-***-****
Additional References available
Contact this candidate