Human Resources Office
Resume:
N icola Hu rden
H anworth
Bracknell
Berkshire
RG12 7RA
*******@****.***
P rofile
Conscientious, meticulous and highly motivated, I am committed to pursuing a career in an
administrative role. With over 5 years' administrative experience in wide-ranging environments
i ncluding charitable organisations, a solicitor's office and an arts and crafts supplies, I have
developed exceptional skills. In addition, I have spent t ime increasing my knowledge and
abilities of office work through various t raining courses which demonstrates my dedication to
my chosen field. Looking for a chance to prove myself in a new role, I can guarantee a positive
a ttitude towards all my duties.
Abilities & Achievements
Customer liaison: Communicating courteously and politely with customers both over the
telephone and in person, handling a range of queries efficiently and professionally.
Teamwork: Working well with colleagues at all levels, of various nationalities and ages,
being helpful and obliging with a positive and enthusiastic atti tude to all tasks, however
routine or mundane.
Use of computers: Developing strong IT skills, using MS Office suite for correspondence
and filing, keeping records and updating information accurately.
Administration: Photocopying and collating information packs and sending them out to
customers. Providing exceptional administrative assistance with filing invoices and
payments, general typing, postal duties including producing mail-shots and franking letters.
Sending and receiving correspondence by letter, fax and e-mail. Collating t raining packs for
clients and sending out documentation to employees.
Finance: Collating orders and invoices and inputting invoices using Sage Line 50 software
accurately and promptly.
Human Resources: Sending out and chasing up references by letter, telephone, fax and e-
mail; filing and scanning references efficiently. Setting up new filing systems to make
documents more easily accessible for staff.
Achievement certificates in Basic Health and Safety, First aid and Manual Handling.
A dministrative Experience (2004-P resent)
Youth Line confidential counseling and advice service for young people aged 12-25,
B racknell, (2012-Present)
I ntuitive Group I n ternational Ltd now Parago, Reading, (2012)
British Dyslexia Association, Bracknell, (2011-Present)
Peach for young children with autism, Ascot, (2009-Present)
Daler-Rowney fine art supplies, Bracknell, (2009 and 2010)
Fujitsu, Bracknell, (2009)
Morgan Cole Solicitors, Reading, (2008)
Tu rners Education arts and crafts materials centre, Bracknell, (2007)
Cable & Wireless, Bracknell, (2007)
Citizens Advice Bureau, Bracknell, (2004-2006)
Q ualification & T raining
Digital Awareness and Financial Advice level 1 a t Spark Education, Reading, (August
2013)
Safeguarding Children (Child Protection) and I ncarnating Safeguarding Adults
L evel 1 a t Spark Education, Reading, (August 2013)
Communication T raining a t BFVA, Bracknell, (March 2013)
Level 1 Award in I T User Skills a t M WB, Bracknell, (September 2012)
Basic Awareness Safeguarding T raining Level 1 a t Youth Line, Bracknell, (January
2012)
College Certificated Ent ry Level Office Administration Course Diploma a t Queen
E lizabeth’s College, Leatherhead, i ncluding the following modules: Dealing with visitors,
mail room duties, filing documents, health and safety, photocopying, using a telephone, team
work and IT skills; certificates in Adult Li teracy and Numeracy, (March 2006-January 2007)
CLA IT Level 1 a t Bracknell & Wokingham College, Bracknell, (September 2004-June 2005)
GNVQ Business Studies I ntermediate and G NVQ IC T Foundation courses with
E dexcel Level 1 Application of numbers a t Bracknell & Wokingham College, (September
2000-July 2002)
GNVQ Art I ntermediate and 4 G CSEs; Certificate of Achievement in English a t
B rakenhale School & Sixth Form Centre, Bracknell, (July 2000)
I n terests
In my spare time I like to do: Computing, playing and watching sports, playing board games,
reading books, listening to music, socialising w ith my family and fr iend, Reiki, and going to the
t heatre.
References
References on request
Contact this candidate