Customer Service, Billing, Front Office

OBJECTIVE

Contribute my dedication to Front Office/ Billing to an outstanding patient

experience. I seek to provide accurate and reliable service to customers

and office personnel alike.

HIGHLIGHT OF SKILLS

. Accounts receivables

. SAP

. Typing (40+)

. Microsoft Word/Excel

. Customer Support (10yrs+)

. EMR Proficient

. Insurance Verifications

. ICD 10

. CPT

. Medisoft

WORK EXPERIENCE

Medical Billing and Coding 10/2012-Present

Bullock OB/GYN

. Reviewed CMS1500 and UB04 for errors using Medisoft EMR program

. Confirmed and conducted pre-certification and deductible activities

. Scheduled recurring appointments; created complete and accurate

patient files

. Calculated and itemized daily insurance and patient payment totals

Customer Service Group Coordinator 8/2000-6/2011

Exel Logistics

. Record and maintain account information

. Expedite hot shipments to ensure service standards are met

. Resolve product service problems by clarifying the customer's

complaints

. Analyze customer information and maintain database

. Prepare product or service invoices, reports and metrics

Operations Assistant 2/2000-8/2000

Adecco

. Scheduled appointments for different vendors

. Maintained records for shipping and receiving invoices

Secretary 10/1998-12/1999

Matthews Child Outreach Center

. Coordinated food distribution throughout center daily

. Enrolled children and kept track of all new enrollees

Receptionist/Secretary 9/1997-12/1999

Issac and Vera Enterprise

. Kept track of properties owned by individual owners

. Set up meetings and made flight arrangements

. Consulted with property owners about sales of properties

EDUCATION

Medical Billing and Coding

Texas School of Business Houston, TX

Diploma

Booker T. Washington Houston, TX

Contact this candidate