Service Sales

Ervin E Valdez

**** ****** ******, *********, ********** 91763 United States

909-***-**** **********@*******.***

OBJECTIVE

To have plenty experience in life for new challenges regardless the duties

I might have to perform and prepare them for my

success in the future.

EDUCATION

UC Santa Barbara Santa Barbara, CA

Bachelor's Degree, Spanish GPA: 3.01 September 2009 - March 2013

EXPERIENCE

CINNABON Montclair, CA

Cashier/costumer service/clerk September 2008 - September 2009

Cinnabon is one of the places in which I practiced my skills and early

potential. This is considered a food and beverage

restaurant where I used to serve the costumer. My duties were to make,

bake, and prepare the bread rolls or any other sweet

snacks. I also cleaned, and fixed the store furniture as well as cashier

duties. It was my first official job where I learned the

basics of pure labor.

Teen Value Council Community Service Team Pomona, CA

Treasurer September 2008 - July 2009

A community service team where I volunteered in my senior year of high

school. It was organized mostly by teenagers where

we helped the community with duties that the city did not have to pay us

for. I was part of the leaders or board members and

former treasurer. My responsibilities were to take care of money and kept

records of payments that people had made and to

decide how or on what that money was going to be spent on. This was a very

helpful experience and helped me a lot in my

development of clerical duties and more serious responsibilities.

Home Depot Goleta/Upland, CA

Cashier/store associate May 2012 - June 2013

My official title was cashier and I was responsible of to check people's

items as accurate and speedy as possible. I also

provided great costumer service in and out of my station around the store.

I followed my supervisor's orders to whatever they

wanted me to do. Here I learned the tactics of retail and sales marketing

acquiring more knowledge and experience.

Autozone in Montclair, CA

Commercial driver/Sales associate October 2013-Present

As a commercial driver my daily tasks included inspection and cleaning of

our delivery vehicles. Check our list of products

we needed to deliver to our commercial costumers. Receive payments, core

returns or bill statements from them. Assist my

managers in any other duties. I also helped in the front of the store

assisting costumers, answering phone questions, stocking,

cleaning, installing certain car parts on people's cars, etc. There were

different tasks everyday and in Autozone I learned a lot

about cars and merchandise and it sure helped my in my individual success.

SKILLS

- My experiences with costumer service and community involvement have

helped me be more adaptable to high stress jobs.

- I was elected as one of the board member leaders of my community service

team. As a treasurer, I have gained experience

with financial bookkeeping, handling money as a cashier, and with office

duties as well.

- I consider myself advanced with computers (PC or MAC). I know how to use

Microsoft Works perfectly

(Word, PowerPoint, Excel).

- I am bilingual; I speak, read and write both English and Spanish

perfectly well.

- I could be good at most sports, which makes me an active person.

- I always carry a positive attitude to any job regardless the duties I

might have to perform. If I don't know how to perform

certain tasks I always ask and demand it to be taught to me so I can

perform them as well.

COMMUNITY INVOLVEMENT

Like I currently expressed in my 'Experience' and 'Skills' sections, I did

community service for almost a year and was really

involved in it dedicating my free time to my community's well being.

LEADERSHIP INVOLVEMENT

As a treasurer in my community service team I was participant of

extracurricular activities supervising other teenagers. Being

a leader in your community makes you feel motivated and proud of the things

you are capable of. I always look forward to

meet with new people and learning different jobs, for me the more

experience I have, the more opportunities I will get in life

and I won't let any opportunity get away.

REFERENCES

- Lydia Vasquez (Former supervisor at the Home Depot)

Phone number: 805-***-****

- Veronica Rojas (Former supervisor at Teen Value Council Community Service

Team and current member of the City of

Pomona)

Phone 909-***-****

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