Customer Service High School

Rosalyn Johnson

************@*****.*** - 832-***-****

. 13 years of experience in secretarial/administrative support.

. Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint,

Outlook).

. Efficient and effective use of customer service skills, organizational

skills, time management skills, confidentiality, and comprehensive

administrative support.

. Typing Skills: 70 wpm

Work Experience

Billing Administrative Coordinator

Gateway Logistics - Marathon Oil Division

Houston, TX

-

January 2013 to Present

.Input data into IES and RTF Mainframes.

.Generate Bill of Ladings and compile rig packets for domestic freight

client accounts.

.Use electronic data interchange (EDI) to transmit documents in computer

system.

.Review and identify data to resolve errors and ensure integrity of data.

.Costing of invoices.

.Code invoices.

.Submit invoices and expense statements to A/P for payment.

.Research vendor invoices and payment statuses as needed.

.Review and approve accounts payable transactions for posting.

.Print, scan, copy, fax, and email.

Data Entry Specialist

StaffSolve/Lone Star College Systems - HR Department (Temp)

The Woodlands, TX

-

October 2012 to October 2012

.Input data using computerized forms in PeopleSoft with employees'

credentialing information.

.Check data from completed forms or other documents for accuracy,

completeness and

enters into database.

.Review and identify data to resolve errors and ensure integrity of data.

Secretary to Principal

Harris County Department of Education

Houston, TX

-

January 2005 to August 2012

.Organize and manage the routine work activities in the school.

.Receive, communicate and interact courteously and effectively with

clients, visitors, vendors, and contractors.

.Assist administrators in the preparation and routing of reports,

memorandums, agendas, and other documents both written and oral.

.Maintain electronic calendaring of meetings, conferences, travel, etc. for

administrators.

.Assist in maintaining accurate accounting records.

.Use spreadsheet software to input and extract data.

.Update and distribute rosters monthly.

.Maintain student activity account (cash handling, bank deposits).

.Process purchase orders, requisitions, travel reimbursements, and payment

authorizations.

.Reconcile procurement card financial statements.

.Reconcile Invoices.

.Research, price, and order supplies, purchase furniture and maintain

inventory.

.Monitor and maintain budgetary items (budget amendments, expenditures and

revenue accounts).

.Track and report personnel payroll/time records including sick leave,

vacation, personal leave balances and absence reports.

.Coordinate in-state and out-of-state travel arrangements and itineraries.

.Handle confidential and sensitive information.

.Answer large volumes of telephone inquiries and redirect to appropriate

personnel.

.Set up and maintain alphabetical and numerical files and filing system.

.Collect, sort, distribute, and prepare mail and sign for courier

deliveries.

.Liaison with other departmental personnel (Facilities, IT, HR).

.Coordinate office setups and moves.

.Coordinate office equipment repairs.

.Assign/issue mailboxes and keys to personnel.

.Maintain directory board.

.Custodian of office documents and records.

.Serve as back-up to receptionist.

.Print, scan, copy, fax, and email.

Secretary II

Houston Independent School District

Houston, TX

-

November 1998 to December 2004

.Provide clerical support and serve as a resource on special education

services.

.Compose daily correspondences/communications for supervisor's signature.

.Type and edit correspondence into final form; proofread and make

corrections as necessary.

.Develop formats and use of graphics for pamphlets, handbooks, brochures,

manuals and other publications.

.Prepare reports and spreadsheets and analyze data under the direction of

the unit head.

.Coordinate travel arrangements for 10 central office staff by making

necessary reservations for transportation and hotel accommodations; prepare

all related travel documents and maintain tracking system to ensure

completion of process.

.Assist with the coordination of special projects and external audits by

providing clerical assistance.

.Answer large volumes of confidential inquiries and redirect inquiries to

the appropriate staff member or office.

.Provide switchboard coverage to receptionist.

Education

November 2011 to December 2013

Bachelor of Science in Business Administration

University of Phoenix - Houston, TX

February 2010 to November 2011

Associate of Arts: Concentration in Foundation of Business

University of Phoenix - Houston, TX

August 1990 to June 1994

High School Diploma

Sam Houston High School - Houston, TX

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