Customer Service Manager
Resume:
Jessica O’Halloran
River Vale, NJ 07675
**********@****.***
Mathematician, Bookkeeper, and Office Manager Seeking Position of Entry Level Recruiter
Qualifications
Math major with strong analytical skills, including spreadsheet applications
Strong communication skills; oral and written
Able to multi task and prioritize work
Able to comprehend complex data, including following detailed instructions and standard operating procedures
Able to work independently while understanding a team based work environment
Able to adapt to changing or shifting work requirements
Eagerness to learn and ability to understand new concepts quickly
Strong organizational skills and attention to detail
Self motivated
Knowledge of Microsoft Office, QuickBooks Accounting Systems, PC & Mac Operating Systems, and Social Media
General knowledge of HTML, Visual Basic, and Java
Experience with K-12 Math Curriculum
Experience
High School Tutor, Brainstorm Tutoring and Arts, Franklin Lakes, NJ
September 2005- Present
-Entrusted to serve as my own boss while providing tutoring sessions for high school students (Algebra, Geometry,
Trigonometry, Calculus, Chemistry, Biology, SAT, ACT)
-Develop weekly lesson plans based on individualized evaluation of skills and NJ state curriculum
-Develop close relationships with students and family through excellent interpersonal skills and world class customer service
-Motivate students by making learning fun, different, and interesting
-Assist with homework assignments and test preparation
Grant Manager, Hebrew Home for the Aged, Riverdale, NY
January 2013- September 2013
-Responsible for preparing detailed packets on all research projects for the yearly IRB meeting to ensure all research scientists
are following proper state guidelines in accordance with IRB standards
-Managed all research project accounts and budgets for our research office
-Responsible for submitting invoices in accordance to individual contract stipulations for each project
-Oversaw entire grant application procedure including creating budget spreadsheets for each project application
Office Manager, Abon Pharmaceuticals, Northvale, NJ
April 2011-September 2011
-Organized legal department through creating a database of contracts for all clients
-Supported in purchase management
-Supported in bookkeeping on Quickbooks Accounting
-Served as the CEO’s assistant in organizing a high volume of meetings and phone conferences
-Organized and participated in biweekly accounting meeting with our CPA in order to ensure our accounts were up to
state standards
Front End Manager, A&P, Old Tappan NJ
February 2006-June 2007
-Responsible for overseeing day to day functions of front end activity
-Entrusted with responsibility of counting in and counting out every register in use
-Maintained a high energy, fast paced, and inviting environment for employees and customers alike
-Ensured all customer service needs were met, especially in times of disagreement between cashiers and customers
Education
Jessica O’Halloran
774 Tiffany Ave.
River Vale, NJ 07675
**********@****.***
St. Thomas Aquinas College, Sparkill, NY, B.S Mathematics, G.P.A 3.67
Community involvement
Chiller Theatre 2002-2011
Volunteer Activities with Brainstorm Tutoring 2011-Present
Awards
Member of Kappa Mu Epsilon National Honor Society for Mathematics April 2010
Dean’s List (6 out of 7 Semesters)
Citizenship Award 1998
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