Medical Management
Resume:
Robert L. Forrest III
*** ***** ***** ***** *****, Apt 637
Charlotte, NC 29217
Cell: 803-***-****// Home: 980-***-****
*********@***.***
Twenty-seven years of experience in medical career field. Accomplished,
versatile, and results-driven, offering solid history of clinical policies,
quality assurance, acquisition, inventory control, warehousing and materiel
management policies and program initiatives. Approachable, insightful
leader with record of a very diverse employment background covering
executive to technical duties. Recognized for effectively facilitating
change, identifying problems and recommending viable solutions, and
presenting clearly summarized reports to senior executives. Strong
communicator and relationship builder experienced in successful
interactions with senior government and civilian officials, internal and
external customers, community organizations, and general public. Extensive
exposure to various logistics management relations in US, Europe and
Southwest Asia. Current US Secret Clearance at retirement in 2012.
TECHNICAL EXPERTISE
Operations Management Vendor Managed Inventory Enterprise
Resource Planning
Supply Chain Management Inventory Management Contracting
Quality Assurance Program Analysis Inbound or
Outbound Logistics
Reverse Logistics Distribution Operations
Logistics Financial operations
Just-In-Time concept Acquisition Management Federal
Acquisitions Regulation
Medical Equipment Management Warehouse Management SAP
Oracle
WORK EXPERIENCE
PURCHASING SUPERVISOR, CARDINAL HEALTH July 2012 - September
2013
FORT MILL, SC
. Oversaw 10 member buyer team, responsible for $15.2 million dollar
inventory, covering over 1,200 medical products, utilizing 438
companies.
. Handpicked by director; developed supplier customer relations template
for 3 plants; enabled discussions for lead time reductions, delivery
discrepancies, and centralized purchasing for over $65M in annual
sales.
. Introduced new quality assurance criteria for non-conformance
inspections; developed weekly meeting agenda which reduced late
completion by 27% within 2 months.
. Performed MRP prior to purchase; directed cycle count for inventories
resulting from discrepant shipments.
. Managed 11 support vendor resourcing projects covering complexity
reduction & SKU rationalization for over 300 medical products.
. Responsible for ensuring Key Process Indicators for critical
shortages, excess/obsolete, fill rate, Past Due Purchase Orders, RM
shortages, Days Inventory On-Hand and RM Non-Conformance Turnaround
Time.
. Oversaw department Lean Six Sigma 5S Audits, ensuring reduction in
waste, minimizing environmental health and safety incidents; adherence
& compliance shot up 37%
SUPERINTENDENT, 20TH MEDICAL GROUP, E-9 March 2010 - May 2012
Shaw Air Force Base, South Carolina
. Medical Facility & Senior Manager and advisor to Medical Treatment
Facility, Chief Executive Officer and 4 Squadron Commanders, 372
military/civilian staff, 34 medical professions within 15 ancillary
areas. Monitored $60 million dollar 2010 Fiscal Year budget;
validated medical contracting positions, manpower gaps and
authorizations enabling 23 staff backfilled positions.
. Oversaw $56 million dollar military construction for new medical
treatment facility and $4 million dollar renovation to Dental Clinic;
main building construction on 3rd Phase with Health Facilities Office
for final approval before total funding allocation.
. Led medical treatment facility through Unit Compliance Inspection;
reviewed 1,169 inspection criterias; executed status, outcome
deliveries and completion resulting in 99.1% score...best Air Force
military installation score in 11 years.
. Guided organizations executive cross-functional team in revision of
the 2012 Strategic Goals and vision towards Air Force Surgeon General
and Air Force Chief of Staff's strategy.
. Project officer for "No Tobacco on Medical Group Campus"
implementation; led team of 16 over 7-months; coordinated with base
agencies for approval, updated facility construct, advertised to over
32,000 beneficiaries.
. Utilized AFSO21 Air Force Lean concept; drove base team analysis
through consultations with Group Superintendents resulting in manpower
data pushed to Wing Exercise agency for leaner Phase I/II war
readiness programs.
. Organization highly recognized garnering 54 awards at Department of
Defense, Higher Air Force, Command, and Shaw Air Force base.
CHIEF, SURGEON GENERAL OFFICE, E-9 March 2008 - March 2010
Ramstein Air Base, Germany
. Senior Medical Logistician,United States Air Forces, in Europe
overseeing 10 military treatment facilities, 228 employees which
included management of acquisition, medical equipment, contracting,
large organization's storage and distribution operations.
. Led three facilities site visits, inspected 653 areas; identified 77
discrepancies; facilities corrected 100% of discrepancies for Air
Force inspection agencies, preparing for Joint Commission on
Accreditation of Healthcare Organizations (JCAHO), Accreditation
Association for Ambulatory Health Care (AAAHC) and Health Services
Inspection.
. Implemented acquisition and materiel management policies and
procedures from Air Force Medical Logistics office, US Army Medical
Materiel Center - Europe and Defense Supply Centers.
. Authored joint service memorandum of agreement to support 1,100
medical logisticians valuing $584,000,000, enabling changes to Air
Force supply chain regulatory practices.
. Coordinated resource plan with Manpower Division; validated and
projected fiscal year $220,000 Defense Health Finance plan, properly
aligning logistics manning authorizations at 10 locations.
. Oversight of European facility metrics management for direct reporting
to higher headquarters with data pulls from Defense Medical Logistics
Standard System.
. Led lean process improvement initiative; revamped $3.1 million dollar
logistics war readiness assets; aligned assets within 9 bases; readied
population for Weapons of Mass Destruction attack.
. Directed $6,300,000 in supply salvage distribution; identified
shortfall in another region, shifted assets to United States Pacific
Forces, increasing their readiness posture 10%, thus minimizing use of
Defense Reutilization and Marketing office.
. Project officer for European Medical Logistics Conference,
coordinating all protocols, breakout sessions, and training
requirements for 69 career field professionals. Displayed exceptional
interpersonal and oral communication ability, including presentation
skills; selected as speaker for European Air Force acquisition and
materiel management policies and procedures.
UNITED STATES CENTRAL COMMAND MEDICAL LOGISTICS FUNCTIONAL
MANAGER, E-8
Al Udeid Air Base, Qatar 2 June 2008 - 24
August 2008
. Oversaw medical logistics personnel in Southwest Asia region; $22
million in assets, 7 countries
at 9 locations which included management of acquisition, medical
equipment, contracting, large organization's storage and distribution
operations.
. Implemented acquisition and materiel management policies and
procedures from Air Force Medical Logistics office, US Army Medical
Materiel Center - Europe, US Army Medical Materiel Center-Southwest
Asia (SWA) and Defense Supply Centers.
. Oversight of Southwest Asia metrics management for direct reporting to
higher headquarters.
. Guided $13 million construction of Balad Medical Hospital; secured
$16,000 requests for Operations and Maintenance contracts; requested
$216,000 in logistics contracts; negotiated 3rd Party Logistics
partnership with Cardinal Health & Bergen Brunswig; negotiated
supported operations to include housekeeping, local memorandum of
understanding with Iraqi medical facilities in support of a medical
facility.
. Negotiated and administered 50 logistics contract award positions for
Global War on Terrorism manpower requirements supplementing 160
manpower slots valuing $2.5 million dollars.
. Implemented global transportation management module for mobility real-
time in-transit monitoring and status updates.
. Created 1st Southwest Asia medical logistics intranet, enabling
inbound/outbound logistics monitoring, equipment authorization alerts,
and medical device recalls.
AIR COMBAT COMMAND MEDICAL LOGISTICS FUNCTIONAL MANAGER/1ST MEDICAL SUPPORT
SQUADRON SUPERINTENDENT/SUPERINTENDENT, MEDICAL
MATERIEL, E-8
Langley Air Force Base, Virginia August 2004 -
March 2008
. Oversaw 1,169 medical logistics personnel, 16 medical treatment
facilities, $189.9 million dollars total budget in 47 functional
areas which included management of acquisition, medical equipment,
contracting, large organization's storage and distribution
operations.
. Implemented acquisition and materiel management policies and
procedures from Air Force Medical Logistics office, Prime Vendors,
Blanket Purchase Agreements, and Defense Supply Depots.
. First in Department of Defense to run stockless logistic for a
large storage and distribution operations; invested $1.1 million on
advanced equipment & training; avoided $360,000 in excess logistics
spending; able to re-invest 27% to other programs.
. Engineered $9.2 million dollar contracting supply acquisition
strategy; diligently worked with Contracting office and work center
contract specialist to apply Federal Acquisition Regulation while
negotiating and administering contract awards for construction
work, services, supplies, and services by formal bid and
negotiations for open market procurement, as well as sales
involving exchange procurement; reduced processing time 25%; saved
over $150,000 dollars; " Best oversight in 23 years" by Air Force
auditor.
. Utilizing lean concept, oversaw implementation of Just-In Time
warehousing; decreased inventory 61%, quadrupled supply turnover
rate to best ever at large warehouse location.
. Led preparation for all medical equipment requests directly to
Equipment Review Authority and Authorization committee.
Coordinated with biomedical equipment repair office for historical
maintenance reports to determine life-cycle for long term decisions
on approval/disapproval or deferment. Processed $66 million in
equipment replacement and upgrades based upon needs and
technological advances.
. Led preparation of nine flights Joint Commission on Accreditation
of Healthcare Organizations /Health Services Inspection; oversaw
leadership protocol criteria resulting in "Outstanding" in all
inspected areas.
. Facilitated $400,000 1st Fighter Wing National Aeronautics and
Space Administration (NASA) Clinic contract lease agreement.
Secured space for 11,000 square foot to be utilized by 15,000
patients, 10 Primary Care Physicians and 69 staff members.
. Oversight of 16 facility metrics management for direct reporting to
higher headquarters Defense Medical Logistics Standard System.
. Displayed exceptional interpersonal and communication ability,
including presentation skills; handpicked as speaker for Medical
Logistics Symposium's program management, future logistics advances
to career field and war readiness assets.
NCOIC, MEDICAL LOGISTICS FLIGHT, E-7 August 2001 - August
2004
Seymour Johnson Air Force Base, North Carolina
. Planned, organized and directed Medical Logistics Flight activities
including supervision, scheduling and instruction for 12 Medical
Materiel specialist, 2 Biomedical Equipment maintenance technicians, 2
Facility Management personnel and 4 Operations and Maintenance
Engineering Enhancement personnel. Involved managing the $5.9 million
in Air Force Working Capital Funds, $2.3 million in War Reserve
Programs and $3.5 million in medical equipment.
. Managed flow of supplier requests, acquisitions, receipts, and issues
from various sources including Defense Logistics Agency, Prime
Vendors, Electronic Catalogs and Government Purchase Card vendors.
. Sealed the Electronic Catalog acquisition management delivery to the
medical group, providing an alternate source of supply. Transferred
eliminated 99.9% Defense Support Center surcharge and facility ranked
#1 in facility size for Air Combat Command.
. Managed TRICARE Region II product standardization process; identified
items meeting qualification; approved regional acceptance for low cost
savings and shifted $24,000 in total line items resulting 63% product
standardization change; 20% above average and #1 for southwest region.
. Meticulously administered Government Purchase Card program to medical
facility. Acquired over $2 million in supplies; earned "Outstanding"
during contracting office surveillance visit.
. Advisor to Medical Group leadership for identifying, assessing and
implementing acquisition and materiel management policies and
procedures. Performed weekly consultation in preparation for Joint
Commission on Accreditation of Healthcare Organizations (JCAHO). Led
flight to 100% Health Services Inspection score and a 99% by JCAHO
inspectors.
. Safeguarded Drug Enforcement Administration Controlled Substances;
100% accountability for 7,000 line items valuing $175,000; "Best"
rating in Air Combat Command. Resource protection program rated
"Outstanding" by Security Forces Squadron. Safety program rated
"Outstanding" during wing safety inspection.
INVENTORY TECHNICIAN, WAREHOUSE SUPERVISOR, WAR RESERVE MATEIRAL SUPERVISOR
E-6 - E-5 August 1994 - 2001 Dover AFB, DE, Holloman AFB, NM, Incrlik
AB, Turkey
. Performed cyclical and annual inventories; maintained 95% or better
accuracy levels for 37 Federal Stock Classes in accordance with Air
Force Directives
. Utilized Radio Frequency Identification Data handheld devices for
receipts and inventories from AmeriSource Bergen and Cardinal Health
supplies; processes over 43.8 million receipts.
. Conducted Point of Sale inventories in 67 functional clinical areas,
relaying results to acquisition department for real-time shortages for
daily purchases.
. Vault custodian; maintained 100% accuracy of DEA, Comprehensive Drug
Abuse Prevention and Control Act of 1970 for 15 Schedule II through IV
drugs; ordered shortages using DEA forms
. Surpassed Operational Readiness Inspection criteria; scored
"Outstanding" with inspectors on inventory accuracy, deployment
processes and data inputs on supply information.
. Supervised medical equipment inventories; conducted/completed report
of surveys for missing equipment within 60 days.
. Developed 1st internal on-line ordering process for facility;
maintained non-medical supply area; ordered GSA supplies; maintained
monthly allocated budget; supervised customer purchases for 37
accounts.
EDUCATION
. Masters of Business Administration, Concentration in Logistics,
Trident University International, Cypress, California- December 2011,
Cum Laude
. Bachelors of Science Degree, Business Administration, Touro University
International, Cypress, California - December 2009, Magna Cum Laude
. Associate Degree, Logistics Management, Community College of the Air
Force, Maxwell Air Force Base, Alabama - 2002
PROFESSIONAL DEVELOPMENT & CERTIFICATIONS
. Lean Six Sigma Certification, Villanova University - March 2012
. Professional Management Certification - Community College of the Air
Force - January 2012
. Chief Leadership Course, Senior Noncommissioned Officer Academy,
Noncommissioned Officer Academy, Noncommissioned Leadership School,
USAF Additional Duty First Sergeant Academy
. Intermediate Executive Course - 2005
JOB RELATED TRAINING
. Air Force Smart Operations for the 21st Century Executive Lean Process
Improvement Course - 2010, University of Tennessee
. Medical Readiness Planners Course - 2009, Sheppard Air Force Base,
Texas
. Contract Officers Representative training, Federal Acquisition
Institute - 2006
. Introduction to Hypertext Language - 2005
. Government Purchase Card training - 2002
. Federal Acquisition Certification, Defense Acquisition University -
1998
. Self-Aid and Buddy Care certification - current through March 2013
. Basic Life Support certification (Adult, child and infant) - current
though September 2013
. Microsoft Word (Advanced)
. Microsoft PowerPoint (Advanced)
. Microsoft Excel (Advanced)
. Microsoft Access (Intermediate)
REFERENCES
. Edward Deluca, Materials Manager, Cardinal Health
o Phone: 909-***-****
o Email: ******.******@**************.***
. Maurice Williams, Command Chief, 145th Airlift Wing, Charlotte NC
o Phone: 704-***-****
o Email: *******.********@***.**.***
. Colonel Michael Adames, Chief Future Strategic Division-Joint Task
Force
o Phone: 240-***-****
o Email: *******.******@***.****.***
. Colonel Charles Tedder, Surgeon, United States, Central Command, Shaw
AFB, SC
o Phone: 803-***-****
o Email: *******.******@********.**.***
. Leslie Knight, Commander, 49th Medical Group, Holloman AFB NM
o Email: *******@***.***
. Charles Collins, Senior Healthcare Analyst, Dell
o Phone: 210-***-****
o Email: ********@*****.***
AWARDS & HONORS
. Meritorious Service Medal (4)
. Air Force Commendation Medal (3)
. Selected as 2011 Air Force Command Chief Master Sergeant candidate
. 2005 1st Medical Group Senior Noncommissioned Officer (SNCO) of the
Year
. 2005 1st Medical Group Tuskegee Airman's Chief Master Sergeant Fred
Archer Military Award
. 2005 1st Medical Group Lance P. Sijan Award
. 2004 Headquarters Air Combat Command Logistician of the Year (SNCO
Category)
. 2002 Department of Defense Medical Logistician Lead, 54th Presidential
Inauguration Committee
. 2002 4th Medical Support Squadron Lance P. Sijan Award
. 2000 Headquarters Air Mobility Command Medical Logistician of the Year
(NCO Category)
. 1999 Headquarters Air Mobility Command Medical Logistician of the Year
(NCO Category)
. 1999 39th Medical Support Squadron Noncommissioned Officer of the Year
ORGANIZATIONAL AFILIATIONS
. Iraq War Veterans
. Afghanistan War Veterans
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