Assistant Manager
Resume:
Robert S. Cetrulo
Edgewood, KY 41017 **********@*****.***
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Summary of Qualifications
. Spanish Bilingual (Written and Verbal)
. Advanced Computer skills in reporting and general office functions.
. Analytical and Research Background in resolving complex business
issues and creative problem solving.
. Excellent Leadership and Communication skills.
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EDUCATION
Xavier University Williams College of Business
2012-Present
Masters in Business Administration (3.8 GPA)
University of Kentucky Graduated December 2011
Magna Cum Laude (3.7 GPA)
Bachelor of Arts in Spanish Language (Honors)
Bachelor of Arts in Political Science/ International Studies
. Research Assistant for Political Science Professor
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WORK EXPERIENCE
Citi 10/2012-
Present
Business Control Specialist
. Implementing and Monitoring Key Controls to improve efficiency, which
will lead to over $50 million dollars in annual savings.
. Writing Business Development Documents to correct procedural issues
through root cause analysis.
. Coordinating with various departments to create computer automated
reports and improve current processes.
. Training and assisting team members leading to a 200% increase in
production.
. Writing Policy and Procedure documents and training various teams on
ways to avoid errors.
Bartlett and Weigle Co.
05/2012-10/2012
Assistant Manager of Hispanic Marketing
. Marketing and Networking with Greater Cincinnati Hispanic Community.
. Event planning and promoting, as well as local marketing in stores.
. Direct interpreting between Hispanic Clients and Attorneys.
. Drafting and translating client letters and legal motions.
Organization of Social Politics of Argentina 01/2012
-04/2012
Research Assistant Internship
Lived in Buenos Aires, Argentina to further develop Spanish-speaking skills
and add to international experience.
. Translated Web pages and publications from Spanish to English.
. Organized and compiled spreadsheets of agency's publications.
. Analyzed and Researched data to determine causes and solutions to
social issues.
Legal Aid of Bluegrass 08/2010 - 12/2011
Law Clerk
. Identify client's need and facilitate connections with appropriate
service providers.
. Collaborated with attorneys regarding: Social Security, Disability,
Bankruptcy, Domestic Violence, Immigration; and Housing issues.
. Drafted Legal Documents, filed court pleadings, and conducted
administrative work.
University of Kentucky 08/2009 - 08/2010
Resident Advisor
. Supervised 250 students in residence hall.
. Performed community-building tasks to create cohesive environment.
. Promoted Diversity by introducing different cultures and perspectives.
. Maintained order and discipline by monitoring visitation, front desk,
handling emergencies, student needs.
Cetrulo and Mowery 01/ 2006 -
08/2009
Legal Assistant
. Assisted in case evaluation/discovery to determine causation, damages
and liability.
. Summarized depositions/medical records.
. Conducted Word processing, dictation, document retention and other
administrative and client services.
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ACTIVITIES/INVOLVEMENT
. Member of National Society of Collegiate Scholars
. Studied Abroad in Spain 2009
. Member of Delta Sigma Phi Fraternity
. University Leadership Development Programs
. Regional Governor's Scholar
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