Sales Customer Service
Resume:
Darcy McQuillan
Inver Grove Heights, MN 55076
Cell phone: 320-***-****
********@*****.***
Objective
Secure a position with a company where my experience, dedication, and ambition will be utilized to
reach business goals.
Qualifications
Polished customer service skills acquired Able to thrive in a fast paced and goal
• •
from six years of account management oriented work environment
Extensive experience with MS Office and Independent, yet able to work
• •
collaboratively
web based CRM system
Able to work outside of normal office
Talented in serving the needs of clients, co- •
•
hours, use personal vehicle for work, and
workers, suppliers and sub-contractors
lift heavy objects
Excellent organization and time management
•
Motivated by the challenge of learning
•
skills proven by completing various
new things
assignments simultaneously
Focused, adaptable, and reliable
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Strong oral and written communication skills
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Employment
Watermark Learning, Edina, MN
Sales Account Manager 2008-2013
Manage inquiries from clients
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Cold call prospective clients
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Consult with clients and recommend new products and services to meet their needs
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Approve and edit client orders
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Organize schedules for clients and sub-contractors
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Create and negotiate contracts and work orders
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Coordinate and attend tradeshows and conferences
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Track and confirm client billing and payment
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Track industry trends and monitor competitor products and services
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Manage daily and weekly sales reports
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Generate average revenue of $367,000.00 annually
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Sales and Marketing Assistant 2006-2008
Process client orders
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Administer contracts and work orders
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Coordinate tradeshows and conferences
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Track industry trends and monitor competitor products and services
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Manage monthly sales/certificate program report for Auburn University
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Document and track Continuing Education Unit (CEU) sales
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Distribute CEU certificates and plaques to students
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Support the sales and marketing staff and managers in miscellaneous administrative duties
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Hyatt Regency, Minneapolis, MN
Food and Beverage Supervisor 2005-2006
Act as Shift Supervisor and Lead Bartender/Server for Spike's Sports Bar and Grill
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Schedule a team of 15-20 bartenders and servers on a weekly basis
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Track beverage and supply inventory
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Education
Bachelor of Science in Business Management
AACSB accredited G.R. Herberger College of Business - St. Cloud State University, St. Cloud, MN 2005
References
Bob Prentiss
Independent Instructor/Consultant
****@***********.***
Sandy Tschannen
Senior Account Manager, Watermark Learning
*********@*******.***
Nancy Lutz
Senior Bartender at Hyatt Regency
Self-employed tax professional
******@*****.***
Contact this candidate