Customer Service Administrative Assistant
Resume:
CLARA SANTOS
**** ****** *** *** *****, NV *****
***********@**********.***
EXPERIENCE
I have worked as a Medical Administrative Assistant for the past 10 years. I would like to take this
opportunity to acknowledge the hard work and extra effort that I found myself to be capable of. My
dedication to customer service has been well recognized by both the patients and my co-workers. I am a
rapid learner with significant computer and customer service skills. My pleasant phone manners and
appreciation for the patient care needs make me a valuable asset to any health care organization.
Extremely detail oriented, strong team player, and very well organized. Responsibilities to include data
entry, money management, and inventory control.
CREDENTIALS
Intergy Microsoft
Medical Manager
Medical 2000
Microsoft
Gemms
Completed an accredited Medical Administrative Assistant 200 hours rotation with Ikram Khan, M.D.
Las Vegas, NV
EDUCATION
Pima Medical Institute Las Vegas, NV 2003
Medical Administrative Assistant-Diploma
Los Angeles Job Corps Los Angeles, CA 1994-1996
Word Processor-Certificate/GED
RELEVANT EXPERIENCE
APPLEONE/HEALTHCARE PARTNERS CARDIOLOGY Las Vegas, NV 02/13-08/13
Front Office/PSR Temporary Assignment
Gemms Check in/out Telephone triage schedule appointments/procedure prep charts referrals data entry
collect co-pay Scan/retrieve medical records scan ID/insurance cards confirm appointments Insurance
vertification/Authorization
CORNERSTONE/KANTOR NEPHROLOGY CONSULTANT Las Vegas, NV 05/09-01/11
Medical Records/Patient Care Coordinator Long Term Temporary Assignment
Medical Request faxing/retrieving/filing medical records check in/out referrals telephone triage schedule
appointments confirm appointments collect co-pay prep charts data entry money management close out
insurance vertification/authorization scan ID/insurance cards
PEDIATRIC GASTROENTEROLOGY Las Vegas, NV 11/08-02/08
Front Office Temporary Assignment
Intergy Microsoft check in/out data entry telephone triage prep charts collect co-pays schedule
appointments confirm appointments retrieving medical records filing insurance vertification money
management close out
OSAMA HAIKAL, M.D.
DIGESTIVE DISEASE SPECIALIST Las Vegas, NV 03/05-02/08
Front Desk
Check in patients telephone triage data entry insurance vertification retrieving medical records collect co-
pays prep charts scan ID/insurance cards schedule/confirm appointments money management close out
IKRAM KHAN, M.D. Las Vegas, NV 09/03-09/04
Front Office Externship/Temporary Assignment
Check in/out telephone triage data entry schedule/confirm office/procedure/anesthesia/radiology
appointments Copy ID/insurance cards medical records filing Billing statements prep charts
Insurance vertification/authorization referrals Email Dr’s schedule money management close out
Contact this candidate