Administrative Assistant, Sales,Translation,Customer Service
Resume:
RACHAEL R. BINGHAM
New York, NY 10033
*************@*****.***
Cell: 720-***-****
OBJECTIVE: I am looking for a position with a company where I can utilize
my skills, training, education and experience to serve the needs of the
company the best that I can and expand my professional horizons and
experiences.
A determined, motivated and highly talented individual, with several years
of experience in interpersonal skills, customer service, sales and
interpreting/translating with strengths including:
. Fluent in Spanish (Reading/Writing/Speaking)
o More than 7 years of Spanish speaking experience.
o Extensive vocabulary in Spanish business, nutrition, and legally
binding contracts
. Extensive training and experience in conflict management, negotiation
skills, advanced public speaking, advanced Spanish communication, co-
cultural communication along with many other skilled communication
courses
. Strong experience working the community and projects and have held
positions as Public
Relations, Cultural Affairs, Fundraising, Alumni Relations and
Treasurer
. Strong computer skills
o Specifically: Microsoft Word/ Excel/ Power Point/Outlook/Photoshop
. Quickly adapts to unfamiliar environments
. Over 3 years of experience in event planning and coordinating/teaching
workshops in
personal development, education and becoming a professional in
the workplace
. Advanced customer service and sales skills with over 5 years of related
experience
EDUCATION:
Colorado State University August 2007-December
2010
Fort Collins, CO
B.A. in Communication Studies
B.A. in Foreign Language (Spanish)
Colorado State University -Pueblo August
2006-May 2007
Pueblo, CO
General/Core Studies
WORK HISTORY:
Achieve Beyond Formally Bilinguals Inc. April 2012 -
September 2013
New York, NY
Credentialing Coordinator
. Provided audit support for the company through coordination, monitoring,
tracking, and
reporting information on a daily, weekly, and monthly basis
. Translated government documents for international providers as well as
doing
bilingual orientations and explanation of procedures for Spanish-
speaking new hires
. Represented the agency to the community at large and participates in
professional meetings
. Conducted the review of provider credentialing, to include all aspects
of new applicant
credentialing, re-credentialing and ongoing maintenance of provider
credentials
. Reported to the Compliance Officer and CEO to ensure providers are in
compliance to New York
state standards
. Assisted international providers apply for required government documents
and licenses
Denver Health Hospital
April 2011- April 2012
Denver, CO
WIC Counselor and Health Educator
. Collaborated with health specialists and civic groups to ascertain
community health needs
. Determined WIC eligibility based upon dietary, anthropometric, clinical
and health history data in
accordance with established policies and procedures
. Utilized motivational interviewing to provide nutrition
counseling/emotional support and
followed up with WIC clients/families based on nutritional risk factors
and individual needs
. Worked under minimal supervision and exercised independent judgment and
a high degree of
initiative within established procedures
. Assisted and encouraged clients in identifying self-management goals
. Communicated effectively both verbally and in writing to exchange
information with staff and
clients and provide instruction to clients while maintaining sensitive
and confidential client
information
Macy's Department Store
September 2008 - January 2011
Fort Collins, CO
Sales Associate and Customer Service Representative
. Assisted Spanish-speaking customers with qualifying and opening credit
cards accounts as well as
assuring quality customer service
. Responsible for setting up sale advertisements
. Key resource for translation and communication with Spanish-speaking
staff members
. Assisted customers with purchases by providing knowledge of precious and
semi-precious
jewelry
. Responsible for the maintenance and security of highly priced
merchandise
. Worked 15-30 hrs/wk while carrying a full class load
Home Pro USA
June 2007 - September 2007
Denver, CO
Advertising Sales Manager
. Responsible for the Marketing and Advertisements of Home Pro USA brand
name
. Participated in business meetings and represented the brand to outside
sales representatives
. Responsible for outreach and setting up appointments with potential
clients
. Performed qualification process for potential clients
CSU-Pueblo Student Academic Services
August 2006 - May 2007
Pueblo, CO
Administrative Assistant
. Maintained professional and technical knowledge by attending
educational workshops; reviewing
professional publications; establishing personal networks;
participating in professional societies.
. Resolved administrative problems by coordinating preparation of
reports, analyzing data, and
identifying solutions
. Assisted students with on-line assessments
. Became a key resource for students seeking their counselors
. Provided translation assistance for Spanish-speaking students which
lead to an option to be
re-hired for the next semester
ACTIVITIES:
Colorado State University:
. Active Member of Lambda Theta Nu Sorority Inc. since May 2008
. Fundraising and Cultural Affairs Chair 2008-2009
. Treasurer 2009-2010
. Public Relations and Marketing chair May 2010 - December 2010
COMMUNITY SERVICE:
. LYLC (Latina Youth Leadership Conference): 2007-2010 Annually coordinated
workshops for young women that included self-esteem, getting to college and
becoming professionals.
. CSUnity: 2007-2010 Helping people in need with tasks that they are unable
to do on their own such as, cleaning rain gutters, weeding and other
outdoor tasks.
. Cans around the Oval: 2008-2010 Collected cans around the neighborhood to
donate to people in need.
. Latino Literacy Grams: Annually raised money to assist Latinos who
struggle with literacy.
Contact this candidate