Crystal Wilkins
** ******* ***** ***. * Hampton, VA 23669
acbjnu@r.postjobfree.com
Education
Norfolk State University Norfolk, VA 2002 2007
Master’s Degree Mass Communications
Concentration: Broadcasting
DCJS Norfolk, VA 2012
Certification Licensed Private Unarmed Officer
Concentration: Security
Phoebus High School Hampton, VA 1998 2002
Advanced Honors Diploma
Work Experience
WTKR/WGNT (July 2007- September 2013)
TV News Editor
• Edit Emmy Award Winning Noon Show
• Edit #1 at 4pm show, 6pm show and help edit 5 and 530pm shows.
• Edit Startup News Shows for WTKR and WGNT
• Responsible for all video content
• Responsible for all feeds
• Edit and archive audio and video
• Tune in live shots
• Co-produce
• Train interns as well as employers on protocols, systems, and editing skills
• Assist in fixing TONS and MAC
• Upload video into TONS and other TONS sites
• Use Final Cut Pro, IDVD Pro, Studio Pro, Photoshop, CNN and affiliates, CBS and affiliates
Telespectrum (2005- 2006)
Telephone Rep
• Provide excellent interpersonal communication skills
• Provide excellent sells techniques
• Data entry, customer recovery, and account researching
• Research systems used: mspc21,imsm1,ice,icu,icw,intrantet
• Trained new staff members on use of telephone equipment, related systems, incentive based productivity, and
procedures
Event Staffing (September 2002- present)
Licensed Unarmed Officer
• Greet and search spectators
• Secure assigned and authorized areas
Universal Promotions (summer of 2003)
Telephone Rep
• Greet Customers
• Meet sales quotas
• Organize magazine sales and promotions
• Maintain purchase orders and contractual agreements
West Telemarketing (2001-2002)
Telephone Rep
• Provide exquisite customer service
• Memorize product and product codes
• Answer telephones and utilize various systems to process orders
Frank Hargrove Karate Studio (May 2000-business closed 2001)
Care Taker/Receptionist
Greeted customers/guest at the door with kindness
Seated them, ensured students were present and dressed for class
Answer telephones
Receive and file payments
Supervise up to 30 children
Maintain after school program by assisting with homework and karate class schedules
Honors & Award
• FBLA
• Who's Who of America
• Advanced Honors Diploma
Computer and Other Skills
• Photoshop
• Adobe Software
• Adobe Premier
• Final Cut pro editing software
• Microsoft PowerPoint, Word, Excel, publisher
• VTR machines
• Mac OS, Linux
• Win 7, Win XP, Win 8
• Editing production materials
• Operations of teleprompter
• Ability to utilize audio, video and broadcast software
• Can operate the camera; utilize equipment in broadcasting studio such as lighting, dubbing,
recording, feeding, producing, and directing