Customer Service High School

Dorothy Cobbs

*** ***** ******

Brooklyn, NY ****1

Cell: 917-***-****

Email: *****.*********@*****.***

SUMMARY OF QUALIFICATIONS

. Excellent interpersonal communication, time management, and

organizational skills.

. Exceptional customer service skills

. Expeditious Learner

. Assertive, self-motivated, goal orientated, determined, leadership

skills, and a team player

. Reliable, dependable, and capable.

. Can multi-task in a strong work environment

. Can meet deadlines with excellent performance under pressure

EXPERIENCE

SCO Family of Services Brooklyn, NY

Receptionist 09/2010 to 03/2012

. Greeted persons entering establishment, determine nature and purpose

of visit, and direct or escort them to specific destinations.

. Transmitted information or documents to customers, using computer,

mail, or facsimile machine.

. Filed and maintained records.

. Hear and resolve complaints from customers or the public.

Urban Strategies Inc Day Care Center Brooklyn, NY

Assistant Teacher 02/2009 to 06/2009

. Supervised Children from ages 2-3 years of age.

. Maintained a clean and safe environment.

. Led the children in trips, Activity, and games.

. Discussed assigned duties with classroom teachers to coordinate

instructional efforts.

. Instructed and monitored students in the use and care of equipment

and materials to prevent injuries and damage.

Noie's World Daycare Brooklyn, NY

Youth Worker 07/2008 to 08/2008

. Supervised 5-10 children aged 2-14.

. Ensured their safety and health.

. Facilitated children in arts and crafts, sports, games, and

educational activities.

EDUCATION

East Brooklyn Community High School Brooklyn, NY

High School Diploma 2012

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