Sales Management

Availability: weekends and weekdays all time.

Job type: full time, part time, temporary or permanent job.

Miss Shilphi Nehar

* ** ********* ****, ********** B10 9DW.

Mob: 079********

E mail:************@*******.***

Personal Profile:

My ambition is to become a care support worker. I’m hardworking, friendly, and a confident

person, who is always prepared to assist and work with others. I’m an out going person, I feel

life should be like dancing in the rain, rather than thinking about being surrounded by sorrow

and disappointments.

Other skills and Additional Achievement

IT skills and knowledge for care Internet, Microsoft and can use other

software’s, SPSS and NVivo, telesales. Have knowledge in stock, customer

management – data base and point of sale management.

Language skills: Speak in 2 Languages English & Bengali

Additional achievements: Early GCSE and A level in Religious Studies.

Young Gifted and Talented Register 2007 2009 and (2011) A2B Scheme from

University of Birmingham

Training:

(04/ 07 15/ 07/2011) Employability Skills Training Level 2 (retail skills)

From the two weeks training programme I have gained board range of retail, sales and

personal skills, in particular I developed variety of personal skills. How to deal with customers

in day to day basis, in terms of customer refunds and how to answer their queries in a polite

manner. I have learned excellent retail skills too, how to use modern computerised equipment

and specialist retail related software’s. This is useful for stock management control and till

work.

Employment:

(31/07 31/08/2008)Putuls, Sales assistant.

Role: In charge of sales, showed garments, Asian clothes like sareers and salwar suits. I have

worked on the tills and dealt with customer’s enquires, quires and refund face to face. I gained

excellent interpersonal and sales skills.

Availability: weekends and weekdays all time.

Job type: full time, part time, temporary or permanent job.

(25/07 30/28/2009)Shamoli, Sales assistant and telesales

Role: In charge of sales, showed garments, Asian clothes like sareers and salwar suits and I

was involved in taking orders over the phone. I worked at the stock room managed and

controlled the stock level. I gained outstanding interpersonal, sales and retail skills how to deal

with customers face to face and over the phone.

Voluntary Jobs:

(26/ 06 2012present) WRVS Tea Bar, Heartlands Hospital, shop assistant in a charity

organization.

Role: I severed from hot food to cold drinks, I do the shelving, and manage the stock control. I

work on the tils and trained how to do phone top up’s from it.

(12/06/13 present) British Heart Foundation: role sales assistant.

Role: working on the shop floor, keeping it tidy, mopping, managing the stock and the shelves

to make the shop to a retail and a welcoming atmosphere. I’m also involved in working in the

fitting rooms and the tills.

Employment Work Experience management skills

(12/08/08 26/08/08) Work Experience (during my school summer break): Usha Indian

Restaurant

Role: several management role undertaken. I undertook financial management. At the end of

each week I produced excel spreadsheets to calculate the expenses and the profits of the

restaurant, which allowed me to gain the skills for budget control, cost analysis and problem

solving. I also motivated the staffs to meet deadlines before private bookings to ensure the

food and the decorations were ready for those occasions.

(01/08 11 30/ 11/11) Work experience: helped my father to open his Indian restaurant.

Role: several management skills were involved, supported my father with the recruitment

processes; went through the application to shortlist candidates with him and did some of the

presentations for the new staffs to outline their expectations within the business. I have also

undertaken negotiation role for the restaurants new furnitures.

Education:

(2011 Present) Final year B.A. Sociology at The University of Birmingham

Availability: weekends and weekdays all time.

Job type: full time, part time, temporary or permanent job.

(2009 2011) College: Joseph Chamberlain Sixth Form College

(2011) 3A C’s, A levels in Sociology, Media Studies and English Language and

(2010) Mathematics GCSE C

(2004 2009) School: Waverley School Hob Moor Road, Birmingham B10 9BT

(2009) 9 B C GCSE’s, including English Language/ Literature, also 3 passes in Information

Technology & Communication and 1 A level in Religious Studies.

Interests and Hobbies:

I have several interests and hobbies in relation to all aspects of life because I believe life is

about evolving and not to remain static, everyday should be about trying to learn something or

meet someone new . I read online newspapers, I like to be aware of the current affairs with the

retail and business sectors. To gain knowledge about clothes I read fashion magazines. I do

weekly gym and play tennis for the beneficial of my health. I have an easy going personality

and find it a pleasure to meet, socialise and work with people from various cultures and

creeds.

References: Available upon request

Contact this candidate