Sales Technical Support

Brent F. Johnson

**** *. **** ****

Gainesville, GA 30507

Home: 770-***-**** Cell: 770-***-****

Experience

Mitsubishi Electric HVAC Division – Controls Manager 2006-Present

Strategy & Product Development

• Created Controls Product and Professional Services strategies for commercial and residential

sales channels

• Lead Product Development projects with Mitsubishi Electric’s International design teams

• Lead Product Development projects with external business partner’s US and International based

design teams.

• US liaison to Mitsubishi Electric’s international factories and design teams for R&D and strategic

product development

• Provided leadership to Sales, Marketing, and Technical Support departments ensure successful

new product launch and post launch sales and technical support

• Provided leadership in efforts to standardize function, compatibility and operation across

Mitsubishi Electric HVAC product lines

• Notable Product Development projects

o 1st VRF remote controller with touchscreen interface and on board sensor network

o VRF Dedicated Outside Air Unit – 2011 Product Innovation award winner at AHR Expo

o 1st VRF Custom Programmable Controllers

o MHK1 – 1st mini-split remote controller with dual set points

o DC-600E – 1st VRF controller utilizing Niagara AX framework

o meZO – VRF/mini-split mobile app for iPhone/iPad

Management and Business Development

• Defined and Implemented US market strategy for Controls Products and Services

• Managed US Controls Product offering to streamline resource needs of Logistics, Training, Sales,

and Technical Support

• Grew PC based controls business over 50% year to year for 6 consecutive years

• Sourced US developed products to other International sales offices of Mitsubishi Electric

• Management of Controls Engineering team consisting of direct and indirect reports

• Responsible for providing technical support and problem resolution for escalated issues

• Responsible for technical development of Controls Engineers, Sales force, Distribution, and

Contractors for controls product offering

• Responsible for all internal and external training programs relating to controls content

Convergint Technologies – Project Specialist 2004-2005

• Responsible for the designing building automation systems to meet project specifications for

laboratories, clean rooms, pharmaceuticals, office buildings, mechanical plants, hospitals, and

college campuses.

• Managed project cost, billings, and general project financials for assigned projects.

• Responsible for managing and coordinating project installation and startup.

• Responsible for procurement and distribution of project material.

• Provide sales and field technicians with advanced technical support.

• BACNET and LON product experience.

Siemens Building Technologies – Senior Design Engineer 1999-2004

• Responsible for the designing building automation systems to meet project specifications for

laboratories, clean rooms, pharmaceuticals, office buildings, mechanical plants, hospitals, and

college campuses.

• Mentoring and training engineers through one on one instruction, performance evaluations,

creating design manuals, and creating design tools.

• Reviewing designs to ensure accuracy and adherence to contract documents while minimizing

cost.

• Providing sales and field technicians with technical support.

• Managing group workflow.

• Creating and implementing process improvement plans.

• Siemens Top+ award winner for cost effectiveness.

Education

Mercer University Atlanta, GA

• Masters of Business Administration (MBA)

Southern Polytechnic State University

• BS in Electrical Engineering Technology

• Intercollegiate Baseball – 2 time All Conference Academic Team

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