Customer Service High School

Location:

Posted:

December 07, 2013

Dirk A Exeter

Brooklyn, New York *1203

********@*****.***

Objective

The opportunity to provide the standard of excellence set by management. In addition, to use my

efficient problem solving and communication skills to help achieve a strong customer service or

maintenance team for your company.

Work Experience

Starbucks, Brooklyn, NY 07/2012-Present

Barista

• Operated cash register

• Provided exceptional customer service

• Managed stock supplies and displays corporate product lines.

• Opened/Closed store and cleaned store

• Brew teas, coffee and other drinks according to Starbuck’s recipes.

Downstate Medical Center, Brooklyn, NY 06/2010-

09/2010

Student Aid

Head Student Assistant for linen department

• Assisted linen department employers in folding and organizing lab coats.

• Documented and filed necessary documents.

• Trained new student aides.

• Answered incoming calls for customer service inquires and forwarded calls to the appropriate

contacts.

Education

Kingsborough Community College, Brooklyn, New York 2011-Present

Liberal Arts

High School For Public Service, Brooklyn, New York 2008-2011

High School Diploma

• Completed 200 hours of Community Service

References

Vanessa Wint: Starbucks Manager 1-347-***-****

Romona Thomas: Downstate Medical Center Supervisor 1-718-***-****

Averil Bunbury: NYC Board of Education Teacher 1-347-***-****