Customer Service Representative

Marie Shavers

**** ****** **** *****

Decatur, Ga. 30034

Cell: 404-***-****

Email: **************@*****.***

QUALIFICATIONS:

• Work well without supervision

• Great leadership skills

• Bilingual English/ASL with the ability to translate

• Experienced at brand awareness and events

• Excellent with customer support services

• Efficient typing and computer skills/communication skills

EXPERIENCE:

10/2013 NACS Convention Show

Atlanta,

GA

Brand Ambassador

• Served as a Brand Ambassador

• Set-Up/Breakdown

• Premium giveaways

10/2013 Lancôme

Atlanta, GA

Brand Ambassador

• Served as a Brand Ambassador

• Set-Up/Breakdown

• Premium giveaways

02/13- Present The Forum Athletic Club

Buckhead, GA

Office Assistant/Front Desk

• Entered data for Collections & Billing

• Managed multi-lined phones

• Process client files, schedule appointments, Established memberships

• Handles various bookkeeping duties

• Maintain/run office in managers/owners absence

• Opening Lead

09/2013 Ronald McDonalds HACER Hispanic Scholarship Program Atlanta, GA

Brand Ambassador

• Served as a Brand Ambassador

• Set-Up/Breakdown

• Premium giveaways

07/2013 Zumba Convention

Orlando, FL

• Brand Ambassador

• Cashier

• Lead

06/2012 – 10/2013 Starbucks Refreshers Atlanta, GA

• Brand Ambassador

• Team Lead

• Event Location

04/10-12/10 Publix Supermarket Fairburn, GA

Customer Service Representative

•Cashier

•Greeted and directed visitors / customers to their destination and provided general information

•Trained new hires

•Assisted supervisor with special projects

•Cleaned/Stock

EDUCATION:

May 2009 College Prep. Diploma

Creekside High School

Fairburn, GA

Aug 2011-May 2012 Criminal Justice Major Fort Valley State University Fort Valley,

GA

Jan 2013-Current Medical Assisting Sanford-Brown College

Atlanta, GA

REFERENCE:

Available Upon Request

Contact this candidate