Medical Assistant Quality Assurance

**** **** ******* ***** ********, NC *****

336-***-**** *************@*****.***

kai segers

Medical Assistant

CMA with experience in a laboratory setting and additional healthcare experience as a CNA. Known for dedication to providing

premium patient care. Skills include:

Medical Office Procedures Taking Patient Vitals Patient Scheduling

Medical Terminology Blood Draws Patient Education

Data Entry (45 WPM) Injections HIPAA Knowledge

Education

Medical Assistant (MA), Diploma: 2013

CPR, 4/2013-Present

AAMA Member, 8/2013- Present

High School Diploma, West Forsyth High School Clemmons, NC, 1996

Professional Experience

IDEXX Laboratory Greensboro, NC

Specimen Processor, 2010-Present

Serve as a key member of interdisciplinary healthcare team for a busy laboratory practice.

• Accurately label/number slides and requisitions for specimens according to department standards.

• Demonstrated proficiency in preparing, staining blood and cytology smear slides. As well as in performing all

calibrations and adding reagents to Chemistry and Immulite machines.

• Verify the cleanliness, sanitation and maintenance of all machines used before the start of the shift.

• Helped implement the practice of quality assurance and control program. Efforts ensured compliance with HIPAA, and

OSHA regulations; improved laboratory satisfaction; and lowered monthly validly checks.

• Help to verify all pending tests at the end of shift, while helping to ensure that other departments make turn around time.

Spectrum Laboratory Greensboro, NC

Specimen Processing Trainer, 2007-2010

Trained all new employees hired to work in the specimen processing department, on the tasks and various functions necessary to

fulfill the requirements the department needed to meet turn around time.

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