Customer Service High School

LAQUITA HAMMOND

**** ****** *** *******, ** ***34

901-***-**** Email: *****************@*****.***

PROFESSIONAL PROFILE

A career minded professional with strong interpersonal skills and an eye for details.

Demonstrated history of being creative and resourceful in generating new ideas and solving problems. Skilled in handling

the public with professionalism and sensitivity. Thrive in a competitive and challenging environment

KEY SKILLS

Effective Communication Skills

Good Time Management Skills

Great Interpersonal Skills

CPR Certified BLS

Outstanding Problem Solving Skills

Team Player

Proficient in Microsoft Suite

Demonstrated Patience

EMPLOYMENT EXPERIENCE

PATIENT ESCORT/THE MED MEMPHIS,TN 07/2011-03/2012

transporting patients between hospital locations,

including patient rooms, radiology department.

Nursing Assistant/ Benjamin L Hooks center, Memphis, TN 02/2010- 03/2011

Check patient s vital signs.

Patient registration and front desk support.

Transport patient from bed to wheel chair EKG and maintained chart

and provides support with efforts to identify, measure and assess nursing and patient services

Customer Service, Clerk I / H&P Services, Memphis, TN 04/2008-02/2010

Answered inbound calls and assisted customers with inquiries

Scheduled installations

Informed customers of promotional sales

Corrects errors and discrepancies on customer s billing statements as necessary

Attempts to collect delinquent account balances

Processing Clerk / West Clinic, Memphis, TN 01/2006- 04/2008

Admitting, processing, data entry and obtain information for medical records

CUSTOMER SERVICE/WENDY'S,MEMPHIS,TN 02/2004-/01/2006

Provide top quality,efficient and friendly customer service: Customer service/use of register: Perform quarterly evaluation of

all delinquent accounts with vendors;Process custom requests oders using OMS ( order management system )

EDUCATION

Tennessee Community Services Agency, Memphis, TN 2013

(Job Readiness Training Class)

Kingsbury High School, Memphis, TN 2006

(Diploma)) I am a good dependable person with a Great Interpersonal Skills aTeam Player and enjoy meeting people helping patients out with problems I have a ear for listening and a heart for understanding what ever I can do to keep the patients happy what ever it

takes within my power I get it done I am also a caring person and reliable person that have a big heart for my patients

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