Customer Service Medical Assistant

Saucha Graham

Medical Assistant at Dermatology Skin and Cancer Center

************@*****.***

Summary

I am known for my willingness to learn and energetic attitude. I take pride in a job well done and look forward

to new challenges as well as meeting new people.

Experience

Medical Assistant at Dermatology Skin and Cancer Center

October 2013 - Present (3 months)

Answer multiple phone lines, Chart Preparations, Injections, Prior Authorizations, Educating Patients on

sample treatments, handled all payment types. Assisted in incision and repair surgeries as well as Moh's

Surgeries.

Stay At Home Mom at Home

June 2013 - September 2013 (4 months)

Maintain daily activities.

LeadCashier/ Office Assistant at Ace Parking

November 2012 - June 2013 (8 months)

Answer phone lines, responsible for large revenue deposits, maintain sales records. Provide excellent

customer service as well as cashier duties. created and answered incoming and outgoing emails. Handled all

customer complaints.

Customer Service at Ocean Park Inn Hotel

January 2009 - August 2010 (1 year 8 months)

Answer multiple phone lines, maintain cashier duties, check-ins and check-outs, Provide excellent customer

service.

Administrative Assistant/ Specimen Processor at United West Labs

September 2006 - December 2008 (2 years 4 months)

Provided phone etiquette, handled all receptionist duties, ie filing, faxing, copying. Type 55 wpm, Microsoft

Office. processed specimens, provided excellent customer service.

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Honors and Awards

Medical Office Administrator

Tammy Towne

September 2012

Deans List

Medical Assistant

Mr. Gonzales

February 2009

Honor Roll 3X & Perfect Attendance

Courses

Certificate, Medical/Clinical Assistant

United Education College

Medical Assistant

Certificate, Medical Office

Management/Administration

Concorde Career College-San Diego

Medical Office Administrator

Skills & Expertise

Phone Etiquette

Cashiering

Microsoft Office

Customer Service

Medical Records

Front to Back Office

Health Insurance

Drawing Blood

Medical Terminology

Payment Adjustments

Venipuncture

Patient follow ups online

Retail Sales

Prior Authorization

Chart preparations

Assisted in surgeries

EMR

Patient Education

Fax

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Education

Concorde Career College-San Diego

Certificate, Medical Office Management/Administration, 2012 - 2013

United Education College

Certificate, Medical/Clinical Assistant, 2009 - 2009

Interests

Reading, Writing and learning new skills.

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Saucha Graham

Medical Assistant at Dermatology Skin and Cancer Center

************@*****.***

Contact Saucha on LinkedIn

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Contact this candidate