Customer Service High School
Resume:
Shaterra Polk
*** ************, *******, *****, *****
***********@*****.***
OBJECTIVE
To obtain employment that will help enhance my professional development and assist
me with providing for my family
SKILL PROFILE
Good filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly
Good customer-relations background
Proficient in working Microsoft word, power point, excel, fax machines, scanners
and copiers
EMPLOYMENT H ISTORY
CUSTOMER SERVICE/ RECEPTIONIST 08/2007-
05/2012
Eastside Transportation, Houston TX
●Welcomes visitors by greeting them, in person or on the telephone; answering or
referring inquiries
● Maintains safe and clean reception area by complying with procedures, rules, and
regulations
●D irects visitors by maintaining employee and department directories; giving
i nstructions
● Maintains security by following procedures; monitoring logbook; issuing visitor
badge
● Maintains telecommunication system by following manufacturer's instructions for
house phone and console operation.
E DUCATION
DIPLOMA
Galena Park High School
2009
Texas School of Business
2010-2011
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