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Customer Service Sales

Location:
Chicago, IL
Posted:
December 04, 2013

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Resume:

773-***-**** • *****************@*****.***

Alberto DiGiulio

**** *. ****** ******, ********, IL 60706 • 773-***-**** • *****************@*****.***

Alberto DiGiulio

Objective

To obtain a position within a company that will utilize my acquired skills and that will allow room for advancement

and new learning experiences for a dedicated, hardworking, intelligent individual.

Experience

July, 2013 to October, 2013

Nike Rosemont, IL

Product Associate/Cashier

Provide good customer service

o Greet all customers upon entry

o Inquire about customer needs

o Recommend items that are best suit customer needs

o Retrieve items per customer request

o Assist with customers with product handling

o Close sale, escort customer to registers, ring-up sale, and thank customer

Operate cash registers, computers, handheld terminals, and inventory scanners

o Ensure accuracy of prices, coupons, and payment receipt

o Ordering products for customer when items are not in stock

o Scan items to check inventory availability

Perform inventory counts and stock shelves

o Enter inventory counts accurately

o Maintain back-of-house inventory organization

o Maintain front-of-house stock

Maintain store appearance

July 2011 to September, 2013

Citgo Norridge, IL

Assistant Manager/Attendant

Manage front-of-house operations

o Greet customers upon entry

o Explain lottery games, print tickets, and cash out winnings

o Retrieve items requested by customers

o Assist with customers with pump handing when necessary

o Ring-up sale, and thank customers

o Ensure accuracy of prices and payment receipt

o Receive inventory upon supplier delivery

o Pay suppliers per delivery receipt as necessary

o Provide directions for lost individuals

o Reconcile lottery sales and cash-outs per register

Perform supervisory functions in Citgo computer systems

o Complete cash reconciliation at end of shifts to ensure proper cash handling per registered sales

o Reconcile lottery receipts and pay-outs per sales register

o Create and maintain employees’ schedules

o Update product and gas prices in sales system

Supervise inventory levels and order accordingly

o Ensure accuracy counts

o Maintain back-of-house inventory organization

o Sustain front-of-house stock

o Order inventory as needed

773-***-**** • *****************@*****.***

Alberto DiGiulio

Maintain store appearance

November, 2010 to June 2011

Sam’s Club Mt. Prospect, IL

Produce Associate

Stock produce and ensure product integrity

Provide customer with assistance by retrieving items and escorting them to isles

Receive supplier inventory shipments on dock

Maintain cooler inventory

Education

2010

2011 Ridgewood High School High School Diploma

General Studies

Triton College (in Progress)

References

Mike DeSpain Former Coworker 708-***-****

Jake Bullozk Former Manager 847-***-****

April Sprandel Neighbor/Mentor 708-***-****

John Anagnos Coworker 773-***-****



Contact this candidate