ELVIS STAINE
**** ********* *****, *******, ******* 30339
*********@*****.***
QUALIFICATIONS PROFILE
Dynamic, results-oriented, and performance-focused professional, offering hands-on experience in operational management, forklift driver and technical operations, administration, warehouse management, and human relations. Interested to pursue an engaging position in all fields of endeavor to proactively utilize skills and expertise honed through years of store management background. Commended as dedicated, proactive leader and team player with well-defined communication, planning, organizational, interpersonal, and management aptitudes. Capable of meeting the difficulties of physically demanding tasks; demonstrate ability to effectively prioritize and manage a broad range of responsibilities.
PROFESSIONAL EXPERIENCE
STORE MANAGER Trader Joe’s New York; Atlanta, GA Mar 2006–May 2013
Technical Support Business Development
- Leveraged technical knowledge in overseeing operations and various implementations companywide.
- Assumed full accountability in administering approximately 275 crew members in store opening and closing; receiving trucks and offloading 34 to 40 pallets daily; and supervising various shifts of crew members.
- Ordered product merchandise for the store; monitored daily sales to identify projected sales for the week; effectively hired all new crew members; and conducted training for all new managers and crew members on the store’s daily needs.
Customer Service and Relations People Development
- Answered and settled all customers’ complaints and inquiries in the store, including concerns sent through email.
- Solely monitored accurate pricing of all signs for customers.
Growth and Development Impacts
- Earned nomination as Manager of the Year by staff members twice in a row from 2011 to 2012.
- Contributed to the company success as reflected in achieving 20% growth to all stores handled and spearheaded.
- Successfully trained 75% of all managers in the New York City area for the company.
NIGHT SHIFT MANAGER Austin Meat Company; Hunts Point Meat Market Bronx, NY Nov 2000–Mar 2005
Core Business Processes
- Oversaw approximately 50 staff members in full support of daily work load; spearheaded import and export operations; and liaised between retailers and distributors on all related technical concerns.
- Consistently ensured efficiency, quality, productivity, and profitability of all operations companywide.
- Initiated the monitoring of warehouse supplies and submission of restocking orders.
SHIFT SUPERVISOR Maggio Beef West Side Meat Market New York, NY Dec 1996–Mar 2000
Technical and Business Operations
- Expertly trained and oversaw employees operating heavy machineries, such as hi-lo machine and forklift.
- Rendered strategic assistance to the manager in supervising key operations of all departments.
- Demonstrated exceptional problem-solving and customer service aptitudes.
- Presided over the daily warehouse inventory for distribution; built and maintained positive working relationships with employees and the management as their key liaison.
EDUCATION
COURSEWORK IN BUSINESS MANAGEMENT: In Progress Monroe College, New York
GENERAL EDUCATIONAL DEVELOPMENT (GED): Aug 2000 Manhattan Adult Learning Center, Manhattan, KS
TECHNICAL ACUMEN
Microsoft Office Suite (Word and Excel) Internet Applications