Administrative support professional with 10+ years experience offering

Carol Williford

**** ******** ****

Converse, TX 78109

Cell: 830-***-****

************@*****.***

Profile

Administrative support professional with 15+ years experience offering a

versatile of office management and accounting skills. Having the ability

to juggle multiple priorities and meet tight deadlines without compromising

quality. Excellent communication and computer skills; ability to work

independently or as part of a team to meet project deadlines. Having a

strong demeanor of customer service and satisfaction both internal and

external.

Key Skills

Office Skills: Office Management Spreadsheets/Reports

Travel Coordinator

Accts. Payable Accts. Receivable Payroll

Records Management Database Administration

Decision Making Skills

Financial Reporting State Tax Reporting

Reconciliation of Accounts

Strong organizational skills Allocation of payments

AIA Billing

Follow up; Collection Calls Prepare Bank Deposits

Customer Relations

Strong Verbal & Written Communication Skills Supervision of 15+

Staff

Computer Skills: Microsoft; Word/Excel/Office/Outlook SAP / American

Contractor

Internet / Email

Experience

Gomez Floor Covering, Inc. - San Antonio, TX Accounts

Receivable

July 2012 to September

2013

Perform job set ups, contract billings and A/R collections to ensure

accuracy, timeliness and cost effectiveness. Update and maintain jobs by

obtaining certificates and creating job folders with all appropriate

paperwork. Perform various daily, weekly and monthly administrative

functions and assist with other departments when needed to process all or

some of the following: certified payroll, accounts payable, payroll and

answering telephones. Support the Project Managers in performing multiple

administrative and accounting functions to ensure efficient, cost effective

and professional office operations.

Konica Minolta Business Solutions - San Antonio, TX Branch

Administrator

May 2011 to October 2011

Reviewed and ensured that all paperwork was completed and signed prior to

set up of copier/printer contracts for 5 Sales Representatives. Collected

and reported meter reads for customers daily and monthly. Maintained

office procedures: customer service, accounts payable vouchers, reports ran

daily; meter report; collected and fixed meter reads. Ordering of office

supplies when needed. Act as a liaison between Branch Manager and Sales

Team.

Dahill Corporation - San Antonio, TX Contract Biller

July 2010 to February

2011

Ensured that all paperwork was in customer files and signed by the

appropriate personnel prior to set up of the maintenance contract.

Assisted customers with questions about their meter read billing and the

billing of their contract. Processed service credits when required.

UniFirst Corporation - San Antonio, TX Customer Serv.

Rep. / A/R

April 2009 to July 2010

Managed accounts receivable database for a team of 6 Route Sales

Representatives. Calling on customer with invoice 60+ days past due for

status. Take escalated customer calls from A/R team, assuring the

customer. Research and resolve customer issues in a timely manner.

Monitor and maintain weekly aging reports to our General Manager and all

other management staff. Maintain constant communication with all

departments. Posting checks daily and assisting customers with questions

and concerns regarding their account. Assist the Office Administrator with

accounts payable and filing.

Technos Corporation - Schertz, TX Acct. Receivable/Travel

Coord.

September 2006 to March

2009

Maintained accounts receivable database and ensured that all employees were

up to date on company information. Handle multi-faceted clerical tasks

(data entry, filing, records management, collections and customer

relations). Research and resolve customer issues. Coordinated travel

arrangements for technicians, Service Manager and customers. Provided

assistance to the CFO, Field Service Manager, Outside and Inside Sales

Representatives. Assisted CFO with monthly reports and sales tax payments;

Texas, California, S. Carolina, S. Dakota and Alabama. Monitor and provide

weekly aging reports to the CFO.

Education

Midstate College, 1995-1997

Peoria, Illinois, USA

Office Computer Applications - Diploma

1995-1996 Studied Paralegal courses

References upon Request

2311 Camberly View Converse, Texas 78109

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