Sales Customer Service
Resume:
Laura Magera
Charlotte, NC 28208
*****.******@*****.***
Education
Paier College of Art
Hamden CT 06514
B.F.A Degree in Interior Design
Magna cum laude
Employment
08/2013 – Current
Interior Designer and Sales Support – Valuebiz & Relocation Strategies – Charlotte, Charlotte,
NC
Provide Auto CAD and CAP20/20 space plans, installation drawings, and specifications for sales
teams for both Valuebiz, and sister company, Relocation Strategies – Charlotte.
Create finish boards, presentation materials, and installation plans for account managers
Maintain showroom and update floor plans and websites as merchandise is sold and replaced.
Responsible for email marketing and social media coordination.
Provide pricing, compile quotes and invoices, receive and process payments, and communicate
with clients and vendors on behalf of account managers when needed.
07/2011 – 02/2013
Visual Merchandiser – IKEA, New Haven, CT
Create and maintain visual and commercial aesthetics of assigned specialty shops
Responsible for store layouts and fixture placement, including graphics and commercial lighting
Asses sales numbers with department leaders and plan, implement, and follow up on all aspects of
displays, shop windows and product placement
Implement store activities and projects to meet scheduled deadlines
Provide an inspirational shopping experience for customers, while creating convenient, clear, and
understandable mechanical sales
Combine knowledge in merchandising, design and sales processes with knowledge in home
furnishings in order to plan and design solutions to match and drive sales objectives
Create strong working relationships between sales team, logistics partners, and fellow design
coworkers
Maintain and emphasize a strong focus on cost conscious and sustainable design
Participate in store remodels and openings to meet business needs
01/2011 – 07/2011
Office Assistant – Filter Sales and Service, West Haven, CT
Assisted in communication between clients, vendors, and home office in Boston, MA.
Provided customers with quotes, received and placed purchase orders, followed up on all orders
and deliveries
Billed and invoiced all client purchases
Answered and directed calls via multi line phone system
05/2010 08/2010
Interior Design Assistant Gloria K. Rothfeld, Design Associates, West Haven, CT
Responsible for AutoCAD drafting, organizing drawings and paperwork, and communicating with
client for temporary assignment
2008 2010
Assistant Manager Nine West, Trumbull, Fairfield, Danbury, CT
Responsible for meeting sales goals, associate coaching, clerical work, and daily opening and
closing procedures
Basic maintenance of product displays as well as making sure that floor updates are done in an
efficient and timely manner to meet store standards
Interacted one on one with customers and helped them in finding products to fit their needs
Organized and managed day to day operational work, including associate paper work, pay roll,
inventory ordering and processing, deposit journals, etc
2006 2008
Receptionist Colton Joshua Salon, Fairfield, CT
In charge of opening and closing duties, inventory, managing cash register, deposits, payroll, and
day to day clerical work
Scheduled and confirmed appointments
2005 2008
Sales Representative & Visual Team Hollister, Trumbull, CT
Updated floor sets according to company plans
Sales and customer service
Computer Skills
AutoCAD, Microsoft Office, Giza 20/20, SketchUp, Photoshop
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