Zhanna Abrams
**** ***** ***, ********, ** ****4, Tel: 347-***-****, E-mail: ******@*****.***
BILLING SPECIALIST WITH 15+ YEARS EXPERIENCE IN ALL FINANCIAL AND
BUSINESS ASPECTS OF ACCOUNTS RECEIVABLES.
PROFESSIONAL EXPERIENCE
Manage a large number (300+) of client accounts in effective, up to date and accurate manner.
Very flexible, quick learner, equally effective as a team member or working without supervision.
Currently taking up Accounting and MS Office classes to increase proficiency.
1998 to present - Accounting Clerk, Tri-State Surgical Supply, Brooklyn, NY
Daily tasks and responsibilities include:
Preparing 2500-3000 bills per month in addition to drop shipment billings
Handling the consolidation of the accounts receivables for multiple customers
Issuing credits and Transferring Inventory
Reviewing, troubleshooting, tracking documents between departments and closing billing discrepancies
Managing back-up documents and accounts data verification
Providing assistance to customer care department
Extensive telephone and email customer interaction and advisement
Solving all ongoing account problems ensuring total customer satisfaction
Highly proficient with Genesis and Account Mate 8.1 software Packages.
Comfortable with Microsoft Office Products
04/97 - 09/97 – Intern, NYC Board of Education, Brooklyn, NY
09/86 – 06/95 - Librarian/Teachers Assistant, Tashkent City University Library, Uzbekistan
EDUCATION
LaGuardia University, Adult Continuing Education
Currently Excel and Accounting Software
LaGuardia University, Adult Continuing Education
09/13 Accounting
City University, Tashkent, Uzbekistan
09/87-06/93 BA in Philology
SPECIAL SKILLS
• Proficient in MS Word, Excel and Access
• Like to take initiative and are not afraid of responsibilities.
• Experienced in data management and analysis, recordkeeping and reporting
• Recently passed City Exams for: Caseworker, eligibility specialist, job opportunity specialist
• Assistant Scoutmaster in Boy Scout Troop for 10 years.
• Read, write and speak fluent Russian.