Customer Service Administrative Assistant

VERONICA VALDEZ

**** *.**** ******* ****

HOUSTON TX 77049

EMAIL *.********@*****.***

CELL: 832-***-****

PROFILE

Outstanding administrative receptionist offering extensive

experience in the management of daily office operations.

Expertise in managing high-profile initiatives and critical

projects in support of top executives. Notable success in

development and dissemination of executive communications.

STRENGTHS

. Office Administration

. Professional Correspondence

. Client Relations

. Executive Support

. Process Improvement

. Travel Arrangements

. MS Office Applications

Work of experience

April 2005 - March 2008 Quality Inn Hotel

Houston, TX

Receptionist: Provide administrative support to all

accounting and financial staff members. Manage simultaneous

projects and maintain calendars to ensure deadlines are met.

Schedule executive meetings and make complex catering and

travel arrangements. Develop executive-level correspondence

and disseminate across practice, and maintain strict

confidentiality of all documents.

May 2008 - August 2008 AT&T

Interstate Connections Baytown, TX

Customer Service: Multifaceted customer

service role supporting over thousands of

Customers. Provided information on

service recommended options and installations

On phones, fax and computer lines. I was

also in charge of inventory, filing customers

Documents.

Sept. 2008 - Jun 2009 Bayou City

Equipment Houston, TX

Receptionist: Handled all accounts

receivables, provided financial reports to the

owner of the company. Data entry was

done on a daily bases, also collect payments

on the heavy machinery equipment rentals.

March 2010 - Present Best Western Medical Center

Houston, TX 77030

Administrative Assistant: Offered outstanding

administrative assist-level support to

Several high profile organizations. Generated

comprehensive reports and dictations.

I handled the accounting, direct billing to all

major hospitals in the medical center.

Maintain account receivables and invoicing. Collect and post

payments to accounts.

education

May 2007 Marque Learning Center Houston, TX

GED Completion

Extracurricular activities

Volunteer as clerk during election time in Precinct 079

LANGUAGES

Fluent in English and Spanish.

REFERENCES

Personal Relationship - Friend

Tonia Roland 713-***-****

Professional Relationship - Co-Worker

Pervez Ahmad 713-***-****

Personal Relationship - Mother

Rosemary Garcia 281-***-****

Contact this candidate