Customer Service Sales

TULLIS, JEFFREY

**** ***** ******, *******,** ***07, 832-***-****, ***********@*****.***

OBJECTIVE

Obtain a career that will enable me to draw upon my acquired talents and skillset, as well as allow me to contribute to

the organization’s goals, while providing exciting opportunities for career advancement and personal growth. Would

like to work in oil/gas field as that is where I see the strongest opportunities.

QUALIFICATIONS

Organized, attention to detail and follow through

Flexible

Professional in appearance, strong work ethic

Stong interpersonal skills

MS Word, Excel

2 years science classes in college, Geology classes

EXPERIENCE

7/1/2009 to 12/1/2012 MyTicketIn.com Houston, TX

Operations manager

• Proactively sought and identified new purchase opportunities and relationships, results in net profit of over

50% of original ticket purchase price

• Built and developed a strong network of outside ticket companies to more efficiently build and develop the

business, and to more efficiently and effectively serve and fulfill customer needs

• Achieved and excelled above sales goals, generating over $100K in ticket sales

• Developed and maintained strong customer relationships, resulting in high customer retention levels

• Worked in a fast-paced environment, effectively multi-tasking to ensure maximum profits of a limited life

asset.

• Initiated, developed, and managed multiple projects involving complex operations and other members of

organization to successfully carry out business goals.

• Efficiently and accurately utilized point-of-sales system to manage inventory, invoices, purchase orders, and

other general business operations with utmost accuracy and efficiency.

• Contributed to and led efforts that helped MYTICKETIN.com achieve recognition on the Inc Top 500 list

(August 2012)

•

5/1/2007 to 7/1/2009 PetSmart PetsHotel Houston,TX

Sales associate

• Provided consistent outstanding customer service to customers and their pets, built strong customer

relationships, and operated with high level of emotional intelligence, due to sensitive nature of work

environment

• Participated in and let new hire training efforts in order to provide seamless transition for new employees.

• Maintained utmost professionalism and accuracy in each and every job task, all while working part-time and

attending college.

5/1/2006 to 8/1/2006 A Better Tripp Houston, TX

Mover

• During summer break while attending college,

• Effectively and efficiently conducted moving operations, while providing excellent and professional customer

service

• Tailored the moving experience to each individual customer in order to ensure a pleasant moving experience

to retain customer base.

•

Education Lonestar College

• 3/2005 TO 12/2009

aSSOCIATES DEGREE – BUSINESS

• RELATED COURSEWORK: BUSINESS LAW, COMPUTER SCIENCE, PUBLIC SPEAKING

2005-2006 Mercyhurst College Erie, PA

• Water Polo Scholarship

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