Customer Service High School

Milton Mbichoo

Carney, MD

Objective

To use my excellent communication, analytical, and personal skills in a customer service focused position in the Retail industry while gaining knowledge that will allow me to further my career

Education CCBC Essex Campus AA, Business Management (Major), Computer Science (Minor) GPA: 3.50 Baltimore, MD Class of 2014

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Accounting, Business, computer science.

Loch Raven High School Business (Major) GPA: 3.80 Towson, MD Sep 2009 Jun 2012

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Ap statistics, took business classes in high school, principals honor roll for calculus 1, captain of the soccer team, and was active leader of the loch raven high school marketing team for tickets. i am in pursuance of a masters degree in accounting.

Experience walmart customer service assistant Towson, MD Feb 2012 Present

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i am able to respond to all customer concerns, ensure the maintainace of all cash registers, handle large sums of money at any given time of the day, and also work hand in hand with the cashiers to make sure the customers are satisfied when they step out of the store.

Target.inc Presentation team 1238 putty hill avenue Feb 2013 Present

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i was responsible for offloading the truck with the use of a pallet jack scanning the merchandise with a PDA(hand held device ) and stocking the shelves on the sales floor

Harbor Freight Cashier Parkville, MD Jun 2011 Jan 2012

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Was able to accurately check customers out on the registers and also market to them our warranty programs which i greatly excelled in, made sure the shelves where stocked at all time, and also made sure the store was kept clean at all time.

office Depot sales person Parkville, MD Apr 2010 Nov 2011

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Was rensponsible for customer assistance, also responsible for floor rooms display and sales, adviced customers on bestbuys, provided customers with all my attentions and experience therefore making their shopping experience enjoyable.

Additional Info

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Software Experience Microsoft Works, Microsoft Office, Google Docs, Open Office, Microsoft Publisher, Microsoft Access, Adobe Photoshop, Adobe Illustrator, I have basic knowledge of computer software as i took computer courses in high school and are now in college.

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Languages English

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i am most interested in making sur customer service is my number one priority, i love playing soccer was awarded two time best captain for the loch raven high school varsity soccer team. At this level i only hold a high school diploma, very much willing to attain up to a Masters in accounting and further. i Love to at my free time in school help tutor students with various mathematics problems. I am also fluent in the French language.

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