Customer Service Sales

Michael Margiasso

*** *** ***** **

Pleasantville, New York, 10570

914-***-**** / E-mail: ***********@*****.***

OBJECTIVE

Seeking a career in finance where I can utilize my education and internship experiences, gain professional experience

and contribute to the goals and success of the Company.

EDUCATION

IONA College, New Rochelle, NY

Bachelors of Business Administration in Finance, GPA 3.5, May 2011

Masters of Business Administration in Finance, December 2012

Advanced Certificate in Sports and Entertainment

Iona College Academic Scholarship (4 years)

Caddy Scholarship (1 year)

Academic Dean’s List: Spring 2008, Spring 2009, Fall 2009, Spring 2010, Fall 2010

Applicable Coursework: Many related courses within the disciplines of finance and business management.

EMPLOYMENT HISTORY

Bronxville Bone and Joint Surgeons, Bronxville NY

Revenue Analyst, August 2012- Present

• Facilitate timely processing of physical therapy, surgery, and other revenues for two surgeons in a high

volume capacity.

• Responsible for collection of over $5 million worth of surgery revenues.

• Coordinate with facility attorneys to ensure collections as dictated by the parameters of each case, using

excel.

• Coordinate with patient attorneys to facilitate ongoing business in a variety of no-fault and workers comp

cases.

• Daily interaction (via phone and email) with insurance carriers for all patients.

• Participate in weekly meetings with attorneys to review outstanding cases.

• Manage records and data to ensure that the most accurate data is available at all times.

• Responsible for the timely submission of billing to insurance carriers and attorneys.

• Solely responsible for the overall financial health of the company.

Bimbo Bakeries, Westchester, NY

Distributor, December 2010- August 2012

• Interacted with store managers to properly market products.

• Assisted numerous vendors by traveling to existing clients and arranging their products for public

presentation.

• Created displays of products during sales.

Brae Burn Country Club, Purchase, NY

Caddy: May 2008- October 2010

• Provided exemplary customer service to high profile members.

• Advised members in reading greens, choosing clubs and giving yardage distances.

• Assisted members via raking traps, carrying bags, and replacing divots.

• Employee training and motivation.

Mt. Kisco Athletic Club, Mt. Kisco, NY

Floor Staff and Front Desk: November 2006- December 2010

• Developed excellent customer service skills through daily communication via phone and face-to-face

interaction.

• Produced sales of consumer products and personal training packages.

• Daily accountability for all sales inventory.

• Facilitated members in proper usage of equipment.

• Contributed to maintenance of the gym.

• Assisted with employee training.

INTERNSHIP EXPERIENCE

First Investors, Nanuet, NY

Intern: Summer 2010

• Acquired knowledge in the financial sales industry through observation of sales training conducted by the

general manager and vice president of the company.

• Gained cognizance of life insurance and various retirement plans through company seminars.

• Assisted sales representatives with their clients by obtaining contacts and by performing data entry.

SKILLS

Technical: Microsoft Word, Excel, PowerPoint and industry specific databases.

General: Strong Customer Service, Team Player, Motivated, Organized, Goal-Oriented, Analytical, Multi-tasker,

Detail Oriented, Quick Learner

LEADERSHIP EXPERIENCE

Summer Leadership Training Program: Summer 2000

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