Customer Service High School

**** ******* ***** *** **

Brooklyn New York, **225

Home 718-***-****/Mobile 347-***-****

***********@*****.***

Ackeem L. James

To secure an intermediate position in a business that is instantaneously growing

OBJECTIVE

that will inshore a challenge and an opportunity for advancement. To

demonstrate and utilize my customer service with interpersonal skills team work

experiences.

Over 4 years of ingenious experience in customer service Goal-oriented

SKILLS &

individual with strong leadership capabilities, dedicated worker with minimal

ABILITIES

supervision required. Organized, highly motivated, and detail-directed problem

solver with excellent work ethic and ability to multitask while under pressure.

Proven ability to work in unison with a team and leadership.

EXPERIENCE RECEIVING AND STOCK ASSOCIATE, SEARS ROEBUCK AND COMPANY,

BROOKLYN, NY 11226

August 2010- Present

• Provided professional customer service, effectively and efficiently checked

loading documentation

• Constantly maintained a clean work environment throughout the stock

room

• Loaded and unloaded high end merchandise securely

• Managed the work productivity of personnel supported team with efficient

loading and offloading of cargo

• Introduced creative Problem Solving Resolved product issues through

consumer testing

• Lott associate loaded and unloaded valuable merchandise from customer

vehicle. Product testing insure merchandise efficiency

OFFICE ASSISTANT, MEDICAL OFFICE OF EITEL PROVIDENCE BROOKLYN, NY

11203

Sept. 2008- August 2011

• Answered and screened incoming calls and directed to appropriate personnel

• Assisted in organizing medical supplies,maintained and up kept the

examination rooms

• Provided support services to all staff assisted in running miscellaneous errands

for Physicians

• Wrote and edited documents to keep staff informed on policies and procedures.

Franklin Delano Roosevelt High School – 5800 20th Ave Brooklyn, NY 11204

EDUCATION

Diploma Obtained JUNE- 2011

Kingsborough Community College – 2001 Oriental Blvd Brooklyn NY 11235

Criminal Justice major- Associate degree In progress Present date

HIGHLIGHTS Learn quickly, Pro-active, Flexible, willing to try new things with the interest of

improving efficiently on signed tasks. Harding working, ability to motivate

others, Great attitude. Ability to interpret information, attention to detail,

Effective communication skill. Able to manage time efficiency while working

under pressure while maintaining a solid work ethic environment for others.

Able perform task upon request, without any physical interruptions. I have a

positive disposition, nonconformist excellent personal hygiene.

LEADERSHIP Customer service, Internet Knowledge, Microsoft Office, ’97-2011, Windows

’95-Vista, XP, Mac Platforms, Adobe, credit card machines, Mail Handling,

Filing, Phone Techniques, sales, Organizational Skills, loading, stock,

maintenance and More

CERTIFICATION SECURITY GUARD TRAINING CERTIFICATE/ LICENCE OBTAINED

S

STATE OF NEW YORK / ID NUMBER: 100********

Conducted By A&M PROFESSIONAL SECURITY CONSULTING CORP 237

West 35th Street suite 505 New York, NY 10001

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