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Customer Service Manager

Location:
La Grange Park, IL
Posted:
November 27, 2013

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Resume:

Daniel J.Kristopher

**** ********* **.

La Grange Park, Illinois 60526

Mobile Phone: 708-***-****

Secondary Phone: 708-***-****

E-mail: acbarx@r.postjobfree.com

OBJECTIVE

To Obtain a position with an ambitious company that will give me the opportunity to use the skills

I have acquired to build a career.

WORK EXPERIENCE

Customer Service, Sales, Operations Management, Facility Maintenance, Staff Supervision,

Account Management,Data Processing, Marketing, Purchasing, Scheduling, Hiring & Training,

Payroll, Collections,Organization, People Skills,Dependability, Dedication and Teamwork.

WORK HISTORY

Territory Manager

July 2010-March 2013

Popp Dental Supply LLC/ Greendale,WI

Medical Devices and Supplies

I was the Territory Manager for a dental supply company based in Wisconsin servicing the

Chicagoland area. I transitioned to Popp because it offered me the opportunity to sell more

products and equipment then I could with Attain. My resposibilities included managing customer

accounts by writing supply orders, advising on equipment needs and setting up service calls. I

worked closely with manufacturing reps from the best companies in the industry and spent alot of

time educating my customers on their products. I attended monthly sales meetings in Greendale

and the Midwinter Dental Conventions in Chicago. Acquiring as many new accounts as possible

was my main focus, building a larger customer base and expanding my territory.

Territory Manager

July 2007 - July 2010

Attain Dental Supply Downers Grove, IL

Medical Devices and Supplies

I was a Territory Manager in the Chicagoland area for a small dental supply company, My main

responsibility was to acquire new customers for the business to give us the opportunity for

growth, in the two years with Attain I learned all about products used in dental offices today and I

was successfully building a sales territory. I accepted this job with a promise of future partnership

and ownership, unfortunately with the economy as bad as it was then Attain did not grow as quick

as I had hoped. I learned alot about outside sales and will use the experience I acquired in future

Sales positions.

Sales/Operations Manager

Augest 2001- July 2007

Eagle Storage Company Downers Grove, IL

Rental Services

I was the manager of a moving and storage business that worked both with residential and

commercial customers. My reponsibilities included supervising the warehouse/moving crew on

their daily activities, bringing in new accounts, performing onsite estimates, scheduling moves,

coordinating commercial incoming/outgoing traffic and dealing with tenant issues. I am was

basically the facility manager for the building because we had multiple businesses as tenants and

I had to attend to their day to day needs. I increased sales and improved the warehouse in my

time with Eagle and I feel strongly that the customer service my crew and I provided was

excellent..

Customer Service/Warehouse Manager

February 1998 - August 2001

Camarato Distributing Burr Ridge, IL

Entertainment Venues and Theaters

Warehouse and office manager for local distribution point for downstate bingo supply company.

Responsible for incoming customer service requests, scheduling production and deliveries, staff

supervision, customer accounting and in charge of all data processing to home office. Worked

closely with Vice President to coordinate distribution to company salesman throughout the state.

Heavily involved with sales, account issues, product returns, inventory, vehicle maintence and

personnel.

Warehouse Manager/Sales Agent

January 1992 - January 1998

Biosafe,Inc Countryside, IL

Healthcare Services

Warehouse manager for infection control/dental product company. The warehouse had to be

improved to keep up with a growing business. I designed and supervised building of racking,

coordinated departmental procedures, acquired best possible shipping system and trucking rates,

set training standards and hired all needed employees. Worked closely with Vice President and

office manager on customer service improvements, product purchasing, salesman support issues

and budget requirements. Heavily involved in Sales bringing in new customers.

Warehouse Manager/ Sales Agent

June 1984 - November 1993

Century Distributing Broadview, IL

Office Supply Industry

I was offered the position of warehouse manager one year after starting as a shipping/receiving

clerk for an office supply company. Responsibilities included streamlining procedures from order

pulling through shipping to improve accuracy.Creating will call system for local customers,

establishing better customer relations, performing accurate inventories and bringing the

warehouse staff improved moral. Heavily involved in sales, customer service,staff

supervision,purchasing, personnel decisions and budget issues. I learned how to be a manager

on the job and my time with Century was very successful and rewarding.

EDUCATION

High School Graduate

Lyons Township H.S. La Grange, IL



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