Medical Manager
Resume:
Michelle Clark
**** ******** ***** *****, ** ****7 321-***-**** acb8yw@r.postjobfree.com
To Whom It May Concern:
Please find enclosed my résumé in application for furthering my skills with a career in Health Service Administration. I am skilled in patient-care, networking, multiple business software, and I am considered to have a dynamic yet professional interpersonal flare. I am a quick learner, self-motivated, highly organized, and a dedicated team player.
I very much appreciate the opportunity to meet with you and discuss your organization’s needs and my qualifications. I look forward to working with you.
Sincere thanks for your time and consideration,
Résumé enclosed
Michelle Clark
3736 Longship Place
Tampa, Fl 33607
acb8yw@r.postjobfree.com
EXECUTIVE SUMMARY
Objective: Seeking the opportunity to utilize skills in Health Service Administration within a positive environment that rewards diligence and dedication.
EDUCATION
Webster University, Merritt Island, Fl
Master of Business Administration Expected Feb 2014
Master of Healthcare Administration
University of Central Florida, Orlando, Fl
Bachelor of Science- Health Service Administration 2010
RELEVANT COURSEWORK
Organization & Management for Health Agencies Health Law and Ethics
Financial Accounting I/II Operations and Project Management
Quality Management Healthcare Economics
WORK EXPERIENCE
BAYADA Home Health Care Tampa, Fl
Client Services Manager April 2013-Current Position
* Develop and grow current caseload of 109 clients by 7.5% average quarterly
* Participate and manage recruitment of field employees currently at 150 including nurses, HHA, CNAs.
* Scheduling effectively to find the match between clients and employees
* Coordinate client services and manage caseload
* Effective fiscal management of caseload: payroll, gross margin, operating income, overtime
* Working alongside clinical management in proper supervision and support to field employees
* Marketing and building relationships with referral sources to build caseload
Wuesthoff Family Physicians for Health Management Association June 2012- February 2013
Partners in Womans Health OB/GYN, 6 Clinics, 7 Physicians
Office Manager/Offce Coordinator
* Maintain positive atmosphere for 6 physicians.
* Supervision of 28 employees.
* Maintenance of CLIA licensing and maintenance for 6 office locations.
* supervision of deposits, cash collection, and balance
* Filled in as needed for all positions- Surgery scheduling, MA, billing, check in, check out, eligibility, phones, etc.
* ADP Payroll/vacation time/coverage for all employees.
* IT issues regarding phones and computer system problems.
Rehabcare at Parrish Medical Center, Cocoa, FL
Administrative Professional August 2010- March 2012
Community Relations Coordinator November 2010- March 2011
* Insurance verification
* Co-pay Collection and Cash drawer balance
* Scanning, billing, coding, and medical records, scheduling, answering phones, and faxing
* Identify and increase volume for new rehab patients
* Market the rehabilitation department to physicians in Brevard County
* Conduct community events for promotion of department
* Coordinates transmission of clinical and beneficial information from referral source back to the hospital
* Maintain positive relationships with current referral sources
* Responsible for Marketing plan and marketing tools
* Coordinated with director in supervision to administrative staff
* Created job descriptions and performed interviews for oncoming administrative staff
MEMBERSHIPS, SOFTWARES, AND OTHER SKILLS
ACHEMicrosoft Office Type 55 WPM Office Equipment Quickbooks MeditechNexgenEclinical WorksPhytel
Michelle N Clark
3736 Longship Place
Tampa, FL 33607
acb8yw@r.postjobfree.com
References:
1.
Kenneth P Jones
Chief Executive Officer
Heekin Orthopedic Specialists
3 2627 Riverside Avenue #300
Jacksonville, FL 32204
acb8yw@r.postjobfree.com
Relationship: Vice President of Ambulatory Services at Parrish Medical Center from Dec 2010 to Dec 2011
2.
Dawn Hohnhorst
Lead Healthcare Liaison
Parrish Medical Center
951 N. Washington Ave
Titusville, Fl 32780
acb8yw@r.postjobfree.com
Relationship: Marketing Advisor at Parrish Medical Center from Nov 2010 to March 2011
3.
Erin Sullivan
Director of BAYADA HHC
New Port Richey, FL Location
acb8yw@r.postjobfree.com
Relationship: Current Director at BAYADA Home Health Care
4.
Christopher Opladen
Director of Rehabilitation Services
Banner Health
1012 East Willetta Street
Phoenix, AZ 85006
Relationship: Prior Director of Rehabilitation (Immediate Supervisor) at Kindred/ Parrish Medical Center from Sep 2010 to April 2010
5.
Gloria Burone
Director of Service Line Development
Parrish Medical Center
951 N. Washington Ave
Titusville, Fl 32780
acb8yw@r.postjobfree.com
Relationship: Prior Internship Mentor at Parrish Medical Center from Jan 2010 to May 2010
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