Joy Leigh Wise

**** ****** **** **** ****, AL ( 850-***-**** ( 229-***-**** (

acb5bk@r.postjobfree.com

. BS in Business Management, academic achievements of AA degree in Business

Administration, and valuable experience.

. Analytical, detail oriented with strong organizational skills; works

diligently on long, tedious assignments.

. Maintains excellent interpersonal communication, time management, and

problem resolution skills.

. Strong knowledge of human resource functions: recruitment, employment

law, benefits, payroll processing, employee relations, dispute

resolution, investigation, and onboard procedures.

Software: Windows XP, Microsoft Word, Excel, Access, Power Point,

PeopleSoft/Tree, HRP, Lotus, Maximus Outreach, E-Screen, Kronos Time-Keeper

Central, Lawson, Taleo, BrassRing Onboarding/Xpress Onboarding, and

Internet Career Training Programs (HSLC) Powered by Plateau

Relevant Experience

RECRUITER

West Florida Hospital Pensacola, Florida

April 2012- October 2013

Knowledge and Skills:

Manages the employment and recruitment functions of the

organization and collaborates with hiring managers to develop and

implement recruitment and employee relations strategies. Sources,

recruits, screens, interviews and in conjunction with the hiring

manager selects candidates for employment.

Coordinates the on-boarding process and supports the department

managers to ensure retention. Maintains relationships with local,

regional, national and international referral sources including

professional organizations and schools in order to ensure

strategic pipelines for qualified and talented candidates.

Supervises employment staff. Responsible for the recruitment of a

high quality workforce to meet the staffing needs of West Florida

Healthcare and the patients/customers served. Builds and nurtures

relationships within the facility and community.

Demonstrated success and abilities in communications, customer

service and marketing related responsibilities. Demonstrated

knowledge of recruitment techniques and sources, employment law,

employee relations and general knowledge of human resource

management.

Follows policies and procedures and participates in quality

improvement initiatives.

HRIS/Benefits Specialist

West Florida Hospital Pensacola, Florida

August 2011- April 2012

Knowledge and Skills:

Ensures the timely and accurate processing of all paperwork

involved in employee status changes, i.e., hiring, transferring,

promoting, employee status changes, name changes, address changes

Ensures HRIS system accuracy

KRONOS Subject Matter Expert

Responsible for coordinating employee activities, discounts and

benefits

Responds to general questions, provides back-up support to the

Human Resources Office

Follows policies and procedures of West Florida Hospital

Participates in the Quality Im.33provement process

Adheres to WFH standards of behavior

Good organizational, critical thinking, multi-tasking, and

communication skills

Detail-oriented, customer- focused

Use of Microsoft Office for required data analysis

Provide support to Administration, management, employees, public

at large, vendors, students, and volunteers.

Human Resource Administrator

Sears Holdings Corporation Pensacola, Florida

May 2006- September 2011

Knowledge and Skills:

. Manages the activities, delegates to, and supervises staff in the

assigned Human Resources unit

. Develops and implements policies, procedures, and goals for the

assigned unit to ensure compliance with applicable District standards

and legal requirements, alignment and collaboration with other

department units, and adherence to overall department objectives

. Writes reports and provides detailed statistical and data analysis

related to special projects and assignments, as well as activities of

the assigned unit

. Produces accurate and timely Time and Attendance reporting for pay

purposes

. Works closely with other department units and other District staff to

ensure compliance with all legal requirements, and the District's

Affirmative Action plan

. Investigates and analyzes matters of concern to District staff,

applicants, and/or the public related to the assigned unit, and

recommends and implements appropriate remedial measures

. Establishes and maintains confidential files and records, and performs

administrative tasks such as data entry, and the writing and

distribution of correspondence and other documents

. Organize, implement, and direct an assigned human resources unit

. Supervise, motivate, and evaluate assigned staff

. Correctly interpret, explain, and implement Federal, state and local

laws and regulations, as well as District and departmental policies

and procedures

. Compile, review, analyze, and interpret application materials,

employee records, testing and other selection methods and models, and

related documentation

. Communicate effectively both orally and in writing in a business

environment; independently compose reports, correspondence, and other

documents;

. Maintain confidentiality

. Work with a variety of diverse groups in a tactful and effective

manner

. Effectively handle multiple assignments

. Responds to the needs of various District departments in a timely

manner

. Establish and maintain effective working relationships with District

staff, job applicants, and members of the general public using

principles of good customer service

Management Support:

. Participates in the selection of personnel; establishes performance

standards; trains, monitors and evaluates assigned staff; and

recommends and implements improvements and discipline procedures, as

required

. Participates in the preparation of budgets for the department and the

assigned unit, and monitors and controls expenditures

. Interface between technicians and employees to identify problems and

formulate solution

EDUCATION

UNIVERSITY OF PHOENIX, PHOENIX, AZ

Bachelor of Science Business Management

July 2012

Axia College Online of University of Phoenix, Phoenix, AZ

Associate of Arts in Business

June 2009

Business Software Applications on the PC Structured Organization Human

Resources Planning

HR TRAINING & DEVELOPMENT EMPLOYEE RELATIONS MANAGEMENT

INTERNAL AUDITOR FOR SEARS HOLDING-CERTIFICATE RECEIVED DECEMBER 2006

COMPLIANCE TO ISO STANDARD 9001:2000

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