Magreet Burrows

***** ******** **, *** *******, PA 17349, USA; Phone: 717-***-****;

acb0cr@r.postjobfree.com

Professional Skills

Communicate fluently in English and Dutch, both spoken and written.

Moderate in German and French.

Recognize the need for quality and detail and balance these with cost

efficiency.

Adapt and be flexible in changing situations and environments.

Successfully work with people from multiple cultures and backgrounds.

Lead and conduct (research) projects according to the requirements, yet

express myself and make decisions that are creative and in line with a

company's needs.

Fully competent in Microsoft Word, Excel, PowerPoint and Outlook.

Education

Bachelor of Business Administration: International Facility Management

Hanze University of Applied Sciences, Groningen, the Netherlands.

September 2008 - July 2012

Gained knowledge of sustainability, research methods, communication skills,

employment law, negotiating and purchasing, financial management, human

resource management, (work)space planning, change management, service

development and leadership skills.

Minor: Hotel Management, Northern Arizona University, Flagstaff, USA.

Service Management, Hotel Development, International Hospitality

Management, Casino Management and Club Management.

Management Internship

Maritim Hotel Mauritius, Terre Rouge, Mauritius - Africa

Housekeeping Supervisor January 2011 - June 2011

Executing quality checks according to the standards of the hotel.

Giving regular feedback and on-the-job training to room attendants.

Reporting arrivals, departures and maintain worksheets.

Conducting a research project where the daily work processes in the

Housekeeping Department were observed. Quality and work efficiency were

analyzed.

Graduation Management Internship

Nova Scotia Community College, Waterfront Campus, Dartmouth, Nova Scotia,

Canada

Graduation Research Project February 2012 - June 2012

Giving advice on the implementation of an additional study year for

students, with a focus on an exchange semester in the Netherlands and

Facility Management.

Conducting thorough desk and field research by means of interviews,

questionnaires and internal and external analysis.

Leading a benchmarking project conducted by a Hanze University student

doing an exchange semester at Conestoga College, Kitchener, Ontario.

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