Administrative Assistant Customer Service
Resume:
Pretoria Simpson
Houston, TX 77063
***********@*****.***
OBJECTIVE
Obtain a position with a company where I can maximize my management and
organizational skills as well as my customer service experience.
EMPLOYMENT HISTORY
Administrative Assistant
CCA Check Collections of America, Houston, TX March 2012 -
Present
> Filing of Bad Checks
> Using Microsoft Excel to create and update reports of Bankruptcy and
Fraud
> Responsible for logging in all payments made on outstanding checks
Administrative Assistant
Hinds County Board of Supervisors, Jackson, MS May 2006 -
November 2011
> Coordinating activities and advising various divisions of matters of
policy and administration
> Represents County Administrator in contacts with the public and other
Government Agencies
> Perform various assignments given by County Administrator
> Created Board Meeting Agendas and correspondence letters to
appropriate contacts from the meeting using Microsoft Word
Collections Representative
Saks Incorporated, Jackson, MS July 2003 - May 2006
> Performed investigations, analysis and follow up for the collection
of overdue accounts; and perform other related duties
> Interview and correspond with clients, explained University policy,
and secure collection of accounts
> Advised clients of alternative solutions for meeting obligations, make
payment agreements and compose payment plans
EDUCATION
Jackson State University, Jackson, MS May
2006
> Bachelor of Science in Psychology.
Hinds Community College, Raymond, MS May 2002
> Associate of Arts in General Studies.
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