Human Resources Manager

CARLA JAEGER, CLA *** Washington Drive Garrison ND 58540

719-***-**** ******@*****.***

HUMAN RESOURCES EXECUTIVE ASSISTANT PARALEGAL

Human Resources: Manage the administration of human resources policies, procedures and programs. Carry out responsibilities in the following functional areas: payroll, compensation and benefits administration, recruiting and staffing logistics, Human Resource Information Systems (HRIS), employee relations, employee orientation, training and development, organizational development, and compliance with regulatory and reporting requirements.

Paralegal / Executive Assistant: A unique blend of legal experience with an outstanding record of handling a wide range of legal and executive support related tasks with a high level of professionalism in positions of increasing responsibility. Sound business judgment, critical thinking, superior problem-solving skills and attention to detail. Exceptional work ethic, flexible, resourceful, ability to accomplish objectives with little or no supervision.

Finance / Commercial Loans: Well-qualified and results-oriented finance professional with several years of successful banking experience including loan operations, analysis and management. Emphasis in commercial real estate, construction and real estate development lending. Assist with due diligence, real estate closings, document preparation and review, along with organization and maintaining of all files.

Management / Leadership: Solid contributor to management and strategic teams. Proven ability to supervise operation functions; planning and budgeting, personnel selection and motivation, client relations and policy development and administration. Able to envision goals and organize time/human/material resources effectively to achieve them. Record of improving efficiency, productivity, and profitability through automation and process improvements. Analytical, articulate and diligent. Recognized for critical thinking, attention to detail and practical problem solving.

Communications / Computer Skills: Effective at communicating with all levels of management and staff personnel in fast-paced environment. Exceptional interpersonal skills and polished communication skills: verbal, written, presentations, and rapport building. Managed sensitive matters with tact, poise, and diplomacy. Proficiencies include Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access), QuickBooks, PeopleSoft, ADP, Paychex, Deltek T&E and GCS. Internet research and applications.

CAREER SYNOPSIS

11/11 – Present Braxton Technologies, LLC

Human Resources Manager

3/10 – 11/11 UCCS

Executive Assistant to Dean/HR Assistant

7/08 – 4/09 COLORADO NATIONAL BANK

Executive Assistant / Commercial Lender

4/08 – 7/08 REALTY DEVELOPMENT SERVICES, Inc.

12/05 – 8/07 Human Resources / Finance Manager

8/07 – 4/08 ENBRIDGE PIPELINES (ND) LLC

Right-of-Way Agent

4/03 – 11/05 FIRST COMMUNITY BANK

Commercial Lender / Executive Assistant

2/01 – 4/03 CARLA JAEGER, CLA

Paralegal / Executive / Human Resources

8/95 – 2/01 FIRST NATIONAL BANK

VP HR / Loan Administrator

8/93 – 8/95 J. TYLER MAKEPEACE LAW OFFICE

Paralegal / Office Manager

1/89 – 8/93 LAW OFFICE OF JOHN B. CICCOLELLA

Paralegal / Office Manager

EDUCATION / CERTIFICATIONS

Authorized to Test for PHR in Winter 2013

Business Ethics: Education and Organizational Best Practices

Certificate Program

UNM Anderson School of Management

Bachelor of Science in Business Administration (GPA 3.7)

Minor in Human Resources

REGIS UNIVERSITY, Colorado Springs, CO

Certificate: Legal Assistant (GPA 3.9)

PIKES PEAK COMMUNITY COLLEGE, Colorado Springs, CO

Associates in Applied Science: Word Processing Specialist

BISMARCK STATE COLLEGE, Bismarck, ND

Certificate: General Office, 1986

NORTH DAKOTA COLLEGE OF SCIENCE, Wahpeton, ND

Professional Certifications

Certified Legal Assistant (CLA) 1994

CAREER AMPLIFICATION

BRAXTON TECHOLOGIES, LLC Human Resource Manager

* Administers human resources plans and procedures for all company personnel in multiple states; assists in development and implementation of personnel policies and procedures (i.e., FMLA, vacation, benefits, evaluations, worker’s compensation, education reimbursement, employee stock purchase program, etc.), annual review of employee handbook, recruitment and termination process, performance appraisals, salary administration, and All Hands monthly awards.

* Acquisition and integration HR team lead.

* EEOC Administrator; annual review and maintenance of Affirmative Action Plan.

* Performs benefits administration including medical, dental, vision, life, STD, LTD, and 401(k), to include claims resolution, change reporting, approving invoices, coordinate open enrollment and communicating benefit information to employees.

* Conducts (and resolves) simple to complex workplace investigations regarding complaints and/or concerns brought forth by employees, and recommends corrective action if/when appropriate.

* Prepare for and attend weekly budget meetings.

* Maintain working knowledge (via practice, reading, and/or coursework/seminars) of changing regulatory environment affecting employment law and benefit plans, such as ERISA, COBRA, and HIPAA.

* Responsible for supervising all aspects of payroll processing, time sheets, edits and reports.

* Creates and maintains employee personnel, benefits, and legal files.

UNIVERSITY OF COLORADO COLO SPGS (UCCS) Executive Assistant to Dean / HR

* Assist Dean with maintaining campus presence and university relations.

* Prepare correspondence, documentation and reports on behalf of the College.

* Prepare, coordinate and print annual budget for Daniels Fund Grant.

* Develop reports for the Daniels Fund, PRME and internal College of Business requirements (Ethics Coordinator).

* Plan, coordinate and manage events for Daniels Fund and College of Business

COLORADO NATIONAL BANK Executive Assistant / Commercial Lender

* Assisted President/CEO with administration of day-to-day activities involving regulatory reporting, financial analysis, staff training and due diligence.

* Researched, assessed and developed policies to reduce losses and undue risk while adhering to compliance requirements.

* Evaluated loan files for collateral and financial deficiencies; restructured credits to correct deficiencies and insure proper collateral position.

* Established forms and procedures for accurate filing of electronic documents in lending department.

RDS, INC. Human Resources / Finance Manager

* Direct day-to-day operations in finance and human resources.

* Create systems, policies and procedures for efficiency in maintaining documentation and accuracy in reporting.

* Weekly agenda preparation and financial reporting to investors, board and management.

* Manage funding, structure and documentation of real estate closings.

* Coordinate contract offers from proposal and negotiation to close.

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ENBRIDGE PIPELINES (ND) LLC, Minot, ND Right-of-Way Agent

* Contract negotiations and administration.

* Create a procedural book for the Right-of-Way department with documentation, references, and resources specific to the State of North Dakota and Enbridge’s pipeline activity.

* Coordinate and presented public awareness programs to emergency responders.

* International Right of Way Association member.

FIRST COMMUNITY BANK Commercial Lender / Executive Assistant

* Selected to participate in the bank’s strategic management training program.

* Responsible for commercial loan production including evaluation, financial analysis, presentation and authorization of credits.

* Maintained delinquency and classification levels below established institution limitations.

* Performed a variety of complex administrative duties for Regional President with little or no supervision while maintaining the highest level of confidence between clients, legal counsel, businesses and government agencies.

* Analyzed and suggested means to simplify organization systems, procedures and reduce costs.

* Responsible for training lending department on policies, procedures and legal banking requirements.

* Prepare and assist internal and external auditors during exams.

CARLA JAEGER, CLA Paralegal / Executive / Human Resources

* Successfully self-employed while finishing bachelor’s degree at Regis University. Performed various executive and paralegal services to funding companies and attorneys.

* Assisted a private start-up funding company in setting up LaserPro, loan files, human resource procedures.

* Provide paralegal services to various attorneys to include preparation of documents, meeting with clients and financial billing.

* Contract negotiations, preparation and modifications.

FIRST NATIONAL BANK HR Officer / Executive Assistant / Loan Administrator

* Member of the management team; provided professional staff support to CEO, President and Board of Directors.

* Responsible for all day-to-day HR functions.

* Successfully supervised and trained loan staff during a bank-wide system conversion.

* Created and implemented a wide variety of policies and procedures in support of all director-level projects.

* Secretary to board of Directors; responsible for scheduling meetings and travel, preparing agenda and attachments for board members.

J. TYLER MAKEPEACE LAW OFFICE Paralegal / Office Manager

* Organized and managed multiple projects and staff members. Skillfully worked independently in drafting pleadings, correspondence and legal research.

* Managed financial and human resource aspects of the office including recruitment, interviews, hiring, AP, AR, payroll, billing, reconciliations and collections.

LAW OFFICE OF JOHN B. CICCOLELLA Paralegal / Office Manager

* Provided day-to-day legal and administrative support to a very high energy attorney(s), while dealing with emotional and high profile clients in a professional and confidential manner.

* Proficient at organizing and managing diverse and multiple projects simultaneously while supervising a small staff and assuming all bookkeeping responsibilities of the office including staff development, AP, AR, bank reconciliations, billing, payroll and collections.

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