Customer Service High School
Resume:
SUSIE-NADIA ELIZABETH NUNN
**** ** ***** ***** ******, AL 36617
Email: *********@*****.***
Objective
To obtain a position that will enable me to use my strong organizational skills,
educational background, and ability to work well with people. Youthful and yet very
mature and responsible; willing to learn and grow; Passionate about achieving a
challenging position that allows meaningful contribution to a business’ success.
Professional Development
Proficient in Microsoft Word, Power Point, and Excel
Good customer service skills and verbal communication skills
Can work well with all levels of staff
Great writing skills
Red Cross First Aid and CPR Certification-2012
Education
Troy University, Troy, AL (Online)
Major: Bachelor of Arts in Criminal Justice
Minor: Social Science
Expected date of graduation: December 2013
Faulkner State College, Bay Minette, AL
Associate of Arts, Liberal Arts, May 2008
Associate of Arts, Criminal Justice May 2009
Leflore High School, Mobile, AL
High School Diploma, 2006
Employment History.
Alta Pointe Health Systems- Mobile, AL
Behavioral Aide Acute Residential (PRN) 2/2012-Present
• Provide daily assessment of consumer's behavior via daily documentation
requirements according to policy and standards.
• Work with consumers and staff to ensure unit cleanliness to include but is not
limited to consumer bedrooms and all common areas.
• Assist consumers with personal care issues (bathing, toileting and other personal
hygiene items), medical appointments, medication use issues, chores, outings,
recreational activities and safety issues as needed.
• Provide training on basic living skills according to the consumer's treatment goals,
as identified by treatment team and demonstrate the ability to recognize the
elements of a crisis state and knows how to deescalate or resolve the situation.
CROSSCREEK CONSULTANTS - Mobile, AL
Direct Care Staff 08/2010-12/2010
Reasons for leaving: To focus on school
• Work in a residential setting assisting consumers in becoming self-sufficient while
providing structure and emotional support
• Assist in the facilitation of resolving behavioral issues while teaching positive
relationships between consumers and their housemates
• Communicate pertinent information with families, supervisors, co-workers and
state agencies
• Ensure proper medication/therapies or other services are provided according to the
"service plan" for clients
Contact this candidate