Administrative Assistant Medical

Lisa A. Bendler

**** ***** *** ******, *********, WI 53225

Phone: 414-***-**** / E-mail: ************@*********.***

Professional Profile: Administrative Assistant with 15-plus years of

progressively responsible experience providing executive office support to

senior leadership. Combine excellent organizational skills with hands-on

technical knowledge, superior memory for detail, and a strong work ethic.

EXPERIENCE

Medical College of Wisconsin, Wauwatosa, WI February 2013 to August 2013

Administrative Assistant III (Senior) / Reported to Administrative

Associate, Anesthesiology

. Scanned documents for online archive.

. Transcribed dictation.

. Coordinated candidate interviews including setting up itinerary and

organizing travel.

BMO Financial Group (formerly M&I Corporation), Milwaukee, WI April 2008

to June 2012

Executive Administrative Assistant / Reporting to Director of Institute for

Learning, U.S.

. Managed extremely busy calendar, recommending best practices to

accommodate timeframes and productivity.

. Coordinated travel (domestic and international), including booking air

and/or ground transportation, hotel accommodations, and rental cars.

. Created all documents and presentations, ensuring all vital agendas and

documents were delivered by deadline.

. Ensured all off-site meeting specifications were confirmed: specifically,

needed audio visual, room setup, refreshment/luncheon requirements, and

all needed directions and documents were pre-emailed to all confirmed

attendees and support staff.

. Triaged and drafted e-mails and responses and digitally filed for future

reference using Outlook and/or Lotus Notes.

. Processed and tracked all expense reports by company deadlines.

. Projects:

- Leadership Workshops: Prepped and managed participation and

materials for senior level bimonthly leadership workshop with 25 to

30 participants. Created timesaving system and documentation to

assist facilitators in preparation for class.

- Accelerated Credit Workshop: Coordinated two-day itinerary for

multi-week workshop for four senior level managers to meet with

company experts in the field of credit for purposes of succession

planning.

- Talent Reviews: Created database to track employee growth

opportunities and talent reviews for Talent Development Consultants.

Medical College of Wisconsin, Wauwatosa, WI June 2006 to April 2008

Administrative Assistant III (Senior) / Reported to Chief of Emergency and

Director, Injury Research Center

. Coordinated all travel (domestic and international) and itineraries for

Chief and seven-person department.

. Maintained highly active calendar for department personnel that included

outreach to community leaders and local government.

. Processed expense reports, necessitating extensive documentation and

validating U.S. per diem rates.

. Performed research and publication searches via PubMed, Ovid and other

various means.

. Produced minutes for four department cores of responsibility of the IRC's

recurring meetings.

. Updated and managed department website.

. Assisted in coordination of student research seminars and assisted

students with research needs.

. Created, tracked, and reconciled purchase requisitions and invoices.

RI Unlimited, Shorewood, MN April 2004 to June 2006

Medical Language Specialist (Transcriptionist) / Reported to Group Editor

. Transcribed and proofed 90-plus minutes (8 hours minimum) of dictation

per day for multi-specialty clinic.

. Met stringent daily deadlines.

. Received 100% audit for accuracy before first year of employment; notable

accomplishment in light of complexity of subject matter.

. Created databases for quick retrieval of physician information and all

specialty terminology and formatting.

. Worked in team atmosphere, frequently transcribing STAT files for surgery

and redirecting to answer instant messages from team members.

DCI Marketing, Milwaukee, WI January 1995 to November 2002

Executive Administrative Assistant / Reported to Vice President of Design

and Director of Estimating

Design Department:

. Supported individuals in four departments, approximately 35 persons with

varying daily requests.

. Maintained company stationery; proactively met with vendors to secure

competitive pricing on all paper and stationery needs for the entire

company; saved company over $8,000 per year.

. Updated and managed sample room of materials and library of reference

materials.

. Coordinated monthly luncheon department meetings.

. Tracked billable hours for designers.

. Processed purchase orders and invoices.

. Created expense reports.

Estimating Department:

. Supported eight individuals.

. Typed quotes for prospective customers. Used Word macros and other

productivity techniques to save keystrokes and complete document creation

quickly and accurately.

. Created material sheets and project budget guidelines using production-

specific software on 24-hour turnaround timeframe; created Access database

to track activity of documentation.

. Organized and managed development of filing system of 500-plus projects,

resulting in point-of-reference for entire company.

. Consulted on creation and maintained Access database of department

project productivity and sales reporting.

EDUCATION

October 2012, HTML-CSS, Learnable.com December 2002-2003, Medical Transcription,

CareerStep

September 2012, Access with VBA, October 2001, Proofreading & Editing,

Learnable.com SkillPath

September 2012, Branding Bootcamp, February 2000, MS VBA, MATC

Learnable.com

August 2012, Vector Graphics, September 1998, Business Organization, MATC

Learnable.com

August 2012, Writing for the Web, September 1997, Desktop Publishing, WCTC

Learnable.com

July 2012, Internet & VA Marketing, VA September 1996, Accounting I & II, WCTC

Networking

July 2012, WordPress, CreativeEdge September 1996, Indispensable Assistant,

SkillPath

July 2007, Adminology Webinars, Joan

Burge

COMPUTER SKILLS

Software: Microsoft Office: Word, Excel, PowerPoint, Access, Outlook,

Publisher, Visio; Lotus Notes.

Operating Systems: Windows and Apple OS X.

PROFESSIONAL ORGANIZATIONS

International Association of Administrative Assistants

International Virtual Assistants Association

Contact this candidate