Customer Service Sales
Resume:
Janice E. Haywood
Objective
Searching for a position working within a progressive company offering a
high level of challenge, responsibility, and opportunity for continued
career growth.
Summary of Objectives
I have several years of top diversified experience and a strong background
in many areas including product development, management, operations, sales,
merchandising, promotional work, staff training and development, office
administration, customer service and public relations. I am computer
literate, working with Microsoft Word, Microsoft Outlook, Microsoft
Project, Excel, DSD and other programs. Excellent organizational skills
results oriented, with the ability to see any assignment to successful
completion.
Professional Experience
Quality Discount Ice Cream, Vista, CA
Sales Rep (01/12-Present) Responsible for acquiring new accounts
meeting sales quota, providing customer service/retention and up
selling orders with current customers. Continuously developing new
prospects and generating leads by cold calling. Effectively
maintaining a large account base to include Wal Mart, Circle K, CVS
and Arco AM PM.
Heavy Water Vodka, Oslo, Norway
Sales Rep (09/08-12/11) Responsible for outside sales including acquiring
new clients and service and support of existing clients. Create and
maintain client data base. Promoting Heavy Water Vodka in the greater Los
Angeles area, overseeing scheduling and hosting on premise sampling events.
Responsible for pursuing advertising and PR opportunities by establishing
and maintaining networking relationships.
AVN Media Network, Chatsworth, CA
Project Manager (02/07-09/08) Responsible for calendaring workflow
involving the creative development, execution and production for all
Internet development projects. Managed the creative development and
production schedules; consulted all team members for approvals on schedule
and revises them when necessary. Contributed novelty reviews for both
online and print use. Responsible for assisting tradeshow department with
industry tradeshows and conventions. Coordinated the successful invitation
only APEX Summit .
PR/Marketing Consultant, Freelance
Consultant (08/05-02/07) Consultant for a variety of clients in the
private and non-profit sectors. Consultation included:
Media Relations
Develop New Media Strategies
Build one-on-one Relationships with Key Members of Media in Targeted Press
Execute Media Campaigns
Execute Online Communications Campaigns
Social Networks, Blogs, Message Boards, Viral Campaigns
Trade Show and Event Management
Press Tours
Marketing Consultation
Advertising Design and Placement
Product Launch Campaigns
Cybersocket, Los Angeles, CA
Sales Representative (06/04-08/05) Responsible for advertising sales
in monthly web magazine, online search engine and yearly directory,
established and maintained client relations. Attending and representing
company at conventions.
The Robe Works, Los Angeles, CA
Sales Representative (02/02-06-04) Responsible of sales of company
product, marketing strategy development, participated in product
development, coordinating fashion shows and photo shoots, web-site design,
representing company at trade shows and wide variety of special events.
All Time Delivery, Glendale, CA
Sales Representative (3-99/01-02) Responsible for the sales of company
service, marketing strategy development, account management, promotional
work, account trouble shooting, client relations, and handling a wide
variety of special projects.
Pro Active Security Services, Marina Del Rey, CA
Director of Sales and Marketing (5/97-01-99) Directly responsible for
overseeing all sales and marketing operations duties included; marketing
strategy development, design promotional materials, account sales, account
trouble shooting, and customer relations.
Updated Auto Los Angeles CA
Office Manager (01/92-01/97) Responsible for office administration,
accounts payable, accounts receivable, bank reconciliations, payroll,
ordering parts and supplies, representing company at city and community
activities, and customer service.
Education
The Fashion Institute of Design & Merchandising, Los Angeles CA
Associates Degree in Marketing, 1994.
Riverside Community College, Riverside CA Majored in Public Speaking
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