M ichael Levy
Lit tle Neck, NY 11363
**********@*****.***
O BJECT I V E
A position in a company where I can utilize my skills and abilities to benefit that company.
In this position, I would like to learn and grow in a mutually beneficial situation.
E D UCAT IO N
Nassau Community College, The State University of New York, Garden City, NY
Associates in Applied Science, Computer Repair Technology, Conferral Date: December 2012
GPA: 3.88; Dean’s List Spring 2011 – Fall 2012; Magna Cum Laude
Relevant Coursework:
Operating Systems Management D igital Electronics Telecommunication – LAN
Computer Repair Technology Microcomputer Hardware and Software Telecomm. – Circuits
Data Communications Network Communication
EXPER I E NCE
Delmi r Caterers, Syosset, NY
Waiter, March 2009 – current
• Communicate and effectively work as one unit with fellow team members of the wait staff
• Easily adapt to customer’s requests, change in menus, different facilities, various management, etc.
• Also works as Maître D – Manages wait staff
P inpoint Computer Services, Lit tle Neck, NY
Shop and On-site Technician, January 2006 – current
• Fix and restore personal computers and laptops with various issues
• Repair computers via remote control technology
• Resolve technical problems on-site
Staples, Manhasset, NY
EasyTech Resident Technician, January 2008 – October 2012
• Two-time Employee of the Month
• Received a Letter of Gratitude from Staples’ President
• Worked as an integral part of the Staples EasyTech team
• Achieved Staples EasyTech sales record on Long Island
Dunkin Donuts, Lit tle Neck, NY
Cashier, April 2005 – May 2009
• Served as a key member of the Dunkin Donuts team
• Listened to, relayed, and produced customer’s orders along with team members
• Paid attention to detail in order to ensure customer satisfaction
S K I L LS
MS Office proficient
Windows 2003 Server and Windows 2008 Server.
Networking – XP, Vista, Windows 7
E xpert at virus and malware removal, drive cloning, Backups and workstation diagnosis and repair.
Expert at remote support to diagnose and remedy computer issues.
Technology sales skills experience