Administrative Assistant Customer Service
Resume:
Sibyl R. Alexander
Houston, TX 77088
Telephone: 832-***-****
Email: *********@*****.***
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PROFILE:
Dedicated, customer focused administrative assistant offering significant
experience in positions requiring effective clerical support. Multi-tasking
skills with the ability to adapt as a team player being recognized for the
willingness to learn newly acquired skills.
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SUMMARY OF QUALIFICATIONS:
. Demonstrated customer service expertise in file management and storage,
phone and personal reception, equipment repair coordination and
maintenance.
. Performed secretarial functions in a timely manner to meet company
deadlines, typing, filing, data entry, scanning documents and mass
mailings. Intermediate knowledge in payroll and accounting techniques.
Some ACT knowledge.
. Possess technical proficiency in operating multi-line phone systems,
copiers, printers, fax machines, computers and software including MS
Office Suite.
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PROFESSIONAL EXPERIENCE:
State of Texas Houston, TX July 2008 -
Current
Administrative Assistant 1
. Provided detailed administrative and clerical support for the Dept. of
Family and Protective Services.
. Applied the initiative to work independently with confidence.
. Composed correspondence, memos, and agendas.
. Typing, filing, faxing, answering phones in a professional business tone.
. Maintained employee general and confidential files.
. Demonstrated high levels of accuracy and close attention to detail.
. Greeted all visitors in a professional polite business manner.
. Kept all travel and attendance records.
Epilepsy Foundation Houston, TX March
2007- January 2008
Front Desk Coordinator
. Provided detailed administrative and clerical support for the Foundation.
. Applied the initiative to work independently with confidence.
. Composed correspondence, memos, and agendas.
. Proofread documents for accuracy, completeness, and conformity to
established formats.
. Maintained employee general and confidential files.
. Demonstrated high levels of accuracy and close attention to detail.
. Greeted all visitors in a professional polite business manner.
Res Care Houston, TX Feb. 2006
- June 2006
Project Data Entry
. Typing, answering phones, and data entry for statistical purposes for
Katrina victims in the Houston area.
Today's Staffing Houston, TX October
2004- Jan. 2006
Project Administrative Assistant
. Typing, data entry, answering phones, built templates for over 250 forms
in project.
. Instrumental in helping to establish a system for electronic forms to be
used company wide in corporate and in field services.
Swayzer's Sizzlin' Superstars Houston, TX May
2004 - Current
Office Assistant
. Provided detailed administrative and clerical support for the
administrator.
. Applied the initiative to work independently with confidence.
. Composed correspondence, memos, newsletters, and coordinated weekly
meetings..
. Demonstrated high levels of accuracy and close attention to detail.
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EDUCATION:
Detroit College of Business Dearborn, MI
2 years
Bachelor's Program majoring in Office Administration
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REFERENCES:
Sharon Swayzer Debra McCuin Debra
Andrus
7702 Green Lawn 15814 Ridgeroe Ln 7210
Athlone
Houston, TX 77088 Houston, TX 77053
Houston, TX 77088
Contact this candidate