Project Executive Assistant

SHARON R. KNIGHT

**** ****** ***** *** **********, GA 30039

Home: 770-***-**** Cell: 404-***-**** *******.******@*****.***

SUMMARY

Customer focused professional with progressive experience executing administrative functions,

managing business relationships and special projects.

SKILLS

Microsoft W ord 2010 Microsoft Outlook 2010, Adobe, Internet Capital IQ

Microsoft Excel 2010 Travel Arranger, Meeting Planner SNL Financial

Microsoft PowerPoint 2010 Type 60 wpm, 10-Key, Transcription PWC W ebDMS

ACCOMPLISHMENTS

Coordinated team events at the best economical locations; saved expenses by 15%.

Created a procedures guide to be utilized as a desk reference tool for peers; increased

efficiency by 20%.

Assisted with and managed special project work; increased efficiency by 15%.

EXPERIENCE

Trust Support Specialist June 2012 to May 2013

SUNTRUST BANKS INC – Atlanta, GA

Provided support to Trust Advisors in the servicing and maintenance of 300 individual

personal trust and estate accounts.

Provided service to clients by responding to written and verbal inquiries for cash

disbursements, transfers and deposits. Verified, researched and responded to clients'

requests to pay bills, invoices and expenses. Processed and submitted stop payments,

cash reversals and RAFs.

Inputted and updated client calls and requests in database. Requested for PM to raise

cash to balance clients' account.

Prepared and maintained appropriate documentation for transactions; obtained appropriate

client’s signatures, officer and committee approvals. Processed account openings and

closings.

Generated and distributed 401K statements, federal and state tax information as requested.

Executive Assistant April 2005 to June 2012

SUNTRUST BANKS INC – Atlanta, GA

Executed all administrative tasks for the credit risk and financial sponsors’ department;

supported teams ranging from six to 20 with word-processing, spreadsheets, data entry,

travel arrangements; tracked and processed expenses and vendor invoices; submitted to

accounts payable; reconciled expenses to corporate statement; identified and resolved

discrepancies; requested adjustments and corrections, addressed internal and external

calls, purchased supplies and maintained inventory within budget.

Coordinated weekly, quarterly, semi-annual and yearly meetings/conferences. Engaged in

on and offsite event planning. Calendar management, prepared itineraries and agendas.

Compiled, duplicated and electronically distributed meeting materials.

SHARON R. KNIGHT - Page 2 of 2

3855 Laurel Brook Way Snellville, GA 30039

Home: 770-***-**** Cell: 404-***-**** *******.******@*****.***

Submitted service requests, assisted with space planning and moves, onboarding of new

hires, informal orientations and prepared workstations for new hires setup.

Mentored and coached new administrative assistants on procedures and policies to ensure

high degree of service and quality. Typed presentations, letters and memos.

Corroborated with third party vendors to ensure work areas and office equipment was

maintained and functional; point of contact for Bloomberg contract, installation and invoicing.

Assisted with portfolio management data reporting and peer analysis for senior

management review. Entered, updated and generated client call reports.

Utilized MS Excel to update status reports, project pipeline and dashboard reports.

Assembled pitch books, researched focus sponsors and the private equity groups they own

as it relates to client planning, generated reports for focus firms, utilized Capital IQ to create

buyer lists, obtain private equity firms' tear sheet, identified industries, obtained financial

information, updated and tracked M&A Deals, and utilized SNL to compile briefing book

reports to facilitate bankers’ client meeting readiness. Maintained contracts and SOWs.

Real Estate Salesperson June 2000 to March 2005

METRO BROKERS - Atlanta, GA

Assisted sellers and buyers with their home sales and purchases.

Reviewed contracts and other legal documents with clients.

Provided homebuyer customer analysis to identify and evaluate clients' needs; conducted

database searches on specific criteria; conducted comparative marketing analysis for

property valuation. Prospected for new clients.

Interacted with mortgage originators and pre-closers throughout the home buying process.

Served as point of contact to facilitate communications between all parties.

Provided the continuity to ensure homes close as scheduled; amassed home volume sales

of $2.6M.

Executive Assistant August 1995 to June 2000

THE COCA-COLA COMPANY - Atlanta, GA

Executed all administrative tasks for the marketing research and marketing operations team.

Managed and updated a tracking system for the projects' list and budget.

Generated and submitted project authorizations. Submitted invoices to Accounts Payable.

Monitored project invoice costs totaling over $1 million; generated bi-weekly budgeted vs.

actual dollars spent reports. Maintained and loaned out premium items.

Requested additional project funding if needed through the proper approval process.

Served as a liaison for project managers, the brand teams and suppliers.

Distributed confidential market research findings to the appropriate brand teams.

Responded and acted on interdepartmental inquiries regarding market research, complaints

and requests. Made suggestions on research findings as appropriate.

Identified and summarized product data for inclusion into the marketing intelligence report.

EDUCATION

Bachelor of Business Administration - Georgia State University, Atlanta, GA May 1997

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