Imane El-Jamali
** ********* *** ***** ****** NY 10550
*****.********@*****.***
PROFESSIONAL OBJECTIVE
Seeking a position within a company where my extensive experience and
skills will be fully utilized.
SUMMARY OF QUALIFICATIONS AND SKILLS
5 years of administrative office support experience and 3 years of
experience in healthcare.
Experience in medical records and case management.
Proficient in MS Windows based appointment scheduling software
Excellent oral and written communication skills.
Strong organizational skills and able to work with a team or independently.
EXPERIENCE:
The Child and Family Counseling Group Fairfax, VA 2010 - 2013
Senior Administrative Assistant
Scheduled appointments for 4 medical doctors and 12 psychologists.
Advanced in Medisoft and Icanotes program software.
Contacted Pharmacy and Insurance companies for pre-authorizations of
medications prescribed.
Prepared all paperwork for new patients, medical records and Billing
invoices.
Confirmed all appointments two days in advance.
Provided information by answering multiple phone lines and emails.
Accounted receivables by maintaining invoice accounts; coordinating monthly
transfer to accounts receivable account; verifying totals; preparing
report.
Resolved collections by examining customer payment plans, payment history,
credit line; coordinating contact with collections department.
The Children's Village New York, NY 2008 - 2010
Case Aide
Assisted biological and foster families to access community resources and
develop resources to provide and maintain safe and structured homes and
resolve conflicts.
Assisted in activities which supported independent living skills.
Provided adequate supervision of youth during activities and family
visitations.
Recorded interactions daily through up to date case notes.
Attended treatment team meetings as needed.
Assisted in reaching the family service plans and goals.
Fairfax Hospital Fairfax, VA 2005 - 2008
Case Manager Assistant
Maintained calendars, scheduled meetings and appointments; forwarded
clinical requests to units.
Prepared credential packets for on-site assessors.
Trained new hires for system access, pagers and IDX training.
Managed inventory and ordered office supplies; processed mail; typed appeal
letters and legal correspondence.
Ensured accuracy and compliance of rules and regulations of state law.
Performed the compiling, coding, categorizing, calculating and verifying
information of records.
EDUCATION:
Jeb Stuart High School, High School Diploma Falls Church VA, 2005