Manager Management

JAANA H. DEBNAM

** ******* ******, *******, ** **460

203-***-**** (H) 203-***-**** (C)

******@*********.***

Professional Experience

**** ** **** ***** ******* Highbridge Energy, Stamford, CT

Physical Operations Supervisor – (Corporate title: Director)

• Managed operations for energy trading settlements including

Power, Physical Gas, Refined Products, and Canadian Crude

• Supervised monthly inventory reconciliation for Refined

Products

• Created and analyze monthly metrics to upper management

• Worked together with IT department to formulate strategies for

more efficient workflow for operations

• Built productive relationships with counterparties for seamless

communication ensuring favorable prospects for future bids

• Regularly met with traders and schedulers to ensure efficient

communication and positive relationship between the front and

the back office

• Worked as a liaison between treasury, credit group and

operations

• Performed yearly evaluations of employee performances for a

group of 6-10

• Interviewed applicants for various positions in the group

• Continuously identified opportunities for more efficient ways to

handle the flow of work between the front and back office

• Monitored and evaluated progress of each energy product team

towards goals monthly, quarterly and yearly

Gas Operations Analyst

• Monthly settlements for Physical Gas

• Worked with front office to reconcile discrepancies

• Actualized volumes monthly and rescheduled when necessary

• Ongoing reconciliation of outstanding a/p and a/r accounts

• Training others in the group when needed

• Provided information as requested and needed to counterparties

concerning energy trading

1996.2002 Nordea Bank Plc., Finland

Relationship Manager

• Coordinated and answered requests for proposals from foreign

financial institutions

• Managed portfolio inquiries by ensuring effective ways to handle

the questions within the team

• Provided information to clients concerning any aspect of trading

and investing in Finnish equities including dividend, corporate

actions and tax issues

• Preserved client relationships with periodic visits and meetings.

• Maintained relationships with other branches in Scandinavia and

traveled to meet colleagues in various locations

• Tracked client satisfaction and resolved issues that arose in any

of the custody services for foreign investors

Billing supervisor

• Oversaw monthly billing to foreign investors

• Re-organized the workload within the billing group as needed.

• Trained new employees

• Approved payments to be submitted to cash group

• Ran several reports for treasury, comptroller and upper

management weekly and monthly

• Attended meeting with other departments to ensure seamless

communication and flow of information

Settlement Analyst

• Settled security and bond trades in book entry environment for

foreign institutions

• Interacted via phone and email with foreign counterparties

concerning their investments and trades

• Sent confirmations and answered questions and requests by

email, SWIFT and phone

• Created a training program for the new SWIFT standards and in

trained others

Education

Ongoing University of Phoenix, online

Bachelors in Global Management

Technical Skills

AS400, Microsoft Excel, Word, PowerPoint, CXL, Entegrate, SWIFT

Other Skills Excellent interpersonal skills. Excellent problem solving, analytical, and

decision-making skills.

Languages Fluent in English and Finnish, some knowledge of French and Swedish.

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