Customer Service Manager

Jana Leos

**** ********* **., #***

San Antonio, TX 78229

Phone 210-***-****

********@*****.***

Receptionist

Work experience

Linebarger, Goggan, Sampson & Blair, San Antonio, TX

June 2010 to Present

• Data Entry

• Answered Multi-Phone Lines, Document Faxing

• Scanning and sorting mail

• Customer Service

• Other duties as assigned

Office Manager

Factor Insurance Group, San Antonio, TX

2006-2009

• Data Entry

• Scheduled Appointments

• Opened and Closed Office

• Processed Time Cards

• Sorted & Distributed Mail

• Customer Service Representative-Greeted customers

• Answered Multi-Phone Lines

• Accounts Payable

• Quoted Policies

• Other Tasks as Assigned

Office Manager

Farmers Insurance, San Antonio, TX

2000 -2006

• Entered Policy Payments

• Processed Daily Bank Deposits

• Phone Quotes & Wrote Auto Policies

• Opened and Closed Office

• Processed Time Cards

• Sorted & Distributed Mail

• Scheduled Appointments

• Customer Credit Checks

Receptionist

MSA Aircraft, San Antonio, TX

1999-1999

• Appointment scheduling

• Answered Multi-line Phone Systems

• Opened and Closed Building

• Processed Phone Orders

• Data Entry

• Processed credit card Orders

• Booked Reservations

• Sorted & Distributed Mail

• Filing

• Basic Book Keeping

Certificate of High School Equivalency

Education 1993, San Antonio, TX

References Mary Ann Contreras

Farmers Insurance, Owner Independent Agent

7272 Wurzbach Rd., Suite # 201

San Antonio, TX 78240

* Note: Letter of Recommendation Attached

Adriana Valdez

International Coordinator, BCS, Inc.

6623 Topper Parkway

San Antonio, TX 78233

Shelly Weber

2512 SW Loop 410

San Antonio, TX 78227

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